Operations Supervisor (Route Supervisor)

Athens Services•Vincent, CA

About The Position

The Operations Supervisor manages waste collection routes and the daily performance of drivers and helpers, ensuring adequate resources are available to meet operational demands. The position observes and rides along on routes, coaching employees to improve productivity and safety and to comply with OSHA and applicable federal DOT regulations. It troubleshoots and resolves safety, service, and operational issues in collaboration with sales, customer service, and maintenance functions. The supervisor plans, distributes, monitors, and follows up on daily route assignments; ensures driver coverage for absences; communicates route and procedure changes; and coordinates operational needs with Maintenance and the Operations Manager. The role also monitors attendance and hours, supports maintenance budget performance, addresses overweight loads, oversees vehicle inspections, administers discipline when needed, and conducts weekly safety meetings. The schedule is Monday through Friday with one day off, plus every Saturday from 5:00 AM until the last driver returns, based on the city overseen. The stated salary range is $70,304–$92,335 annually.

Requirements

High school diploma or G.E.D.
1–2 years of management experience.
Proficiency with Microsoft Office applications.
Knowledge of federal DOT regulations.
Knowledge of OSHA standard regulations.
Exceptional leadership abilities.
Ability to perform the physical requirements of the position with or without reasonable accommodations.

Nice To Haves

Bachelor's degree in a related field.
Proficiency with AS-400 systems.
Class A or B license.
Waste industry experience.
Bilingual English/Spanish.

Responsibilities

Plan, distribute, monitor, and follow up on daily route assignments to ensure customers are serviced according to company standards and agreements.
Ensure drivers are available and assigned daily, covering last-minute call-ins or absences with spare drivers or other resources.
Monitor daily operations and communicate route, procedure, or requirement changes to drivers.
Coordinate daily operational needs with the Maintenance team.
Coordinate with the Operations Manager on resource utilization, route adjustments, and other operational issues.
Monitor driver and helper time and attendance, minimize overtime, and ensure drivers do not exceed regulatory limits such as the 60-hour rule.
Assist the Operations Manager in ensuring Maintenance budget performance.
Monitor daily overweight loads and guide employees in reducing them.
Monitor daily pre-trip and post-trip inspections of workforce vehicles.
Conduct verbal and written discipline, including suspension, when required.
Conduct weekly safety meetings to teach employees the importance of working safely.
Observe and ride along on routes, coaching drivers on productivity, safety, and regulatory compliance.
Troubleshoot and resolve safety, service, and operational issues in collaboration with sales, customer service, and maintenance.