Route Operations Manager

GreenSpace Recycling•Puyallup, WA

11d•Hybrid

About The Position

GreenSpace Recycling is hiring a Route Operations Manager to lead its Puget Sound team and strengthen day-to-day operations across the market. This is a hands-on field leadership position that combines administrative and scheduling work—which may be done remotely—with daily field support for employees and customers. The manager works around trucks, dumpsters, and multifamily properties, responds to operational issues, covers routes when needed, and completes weekly ride-alongs. The role is based in the Puget Sound area and requires being able to reach local sites in approximately 30–45 minutes when on-site support is needed. Schedules vary with operational needs and are discussed during the interview process. The position is salaried and overtime-exempt. GreenSpace Recycling provides waste remediation services to multifamily communities in California, Washington, and Oregon. The company describes its culture as rooted in authenticity, humility, and connection, with a focus on sustainable solutions and improving field operations and service quality.

Requirements

High school diploma or equivalent.
At least 2 years of general management or supervisory experience.
Valid driver's license with a clean driving record.
Strong leadership, organizational, and communication skills.
Ability to problem-solve and adapt in a fast-paced environment.
Ability to identify operational inefficiencies and improve field processes.
Strong analytical skills and attention to detail.
Comfort balancing hands-on field work with administrative responsibilities.
Ability to lift and move 50+ pounds, including furniture and appliances, and to climb, stoop, and walk throughout the day.
Collaborative mindset that supports a positive, accountable team culture.
Ability to reach Puget Sound sites in approximately 30–45 minutes when on-site support is required.
Successful completion of employment reference and background checks, motor vehicle record review, drug screening, and any required medical certifications.

Nice To Haves

College degree in business administration preferred.

Responsibilities

Oversee daily field operations to ensure service quality and efficiency.
Recruit, train, supervise, and coach operations team members, including managing schedules and performance reviews.
Cover open routes and complete weekly ride-alongs.
Coordinate with leadership, field teams, and support staff to meet client expectations.
Identify and implement process improvements to increase safety and productivity.
Monitor expenses, control costs, and report on operational performance.
Ensure compliance with company policies and DOT and OSHA safety standards, including regular safety audits.
Handle escalated client issues and support operational growth and service expansion.