Room Service Server - Conrad Indianapolis

Hilton•Indianapolis, IN
•Onsite

About The Position

Conrad Indianapolis is seeking a Room Service Server to join its In-Room Dining Team. The role delivers food and beverage orders and memorable guest experiences in a luxury hotel setting. The server prepares trays and tables, assists with order-taking and room-service calls, delivers orders to guest rooms or meeting rooms, processes payments, and complies with health, safety, sanitation, and alcohol-awareness regulations. Hilton emphasizes hospitality, integrity, leadership, teamwork, ownership, and urgency among its team members.

Requirements

  • Demonstrate a passion for hospitality.
  • Act with integrity and do the right thing.
  • Inspire others through leadership.
  • Work as part of a team.
  • Show ownership and accountability.
  • Bring urgency and discipline to each moment.

Responsibilities

  • Bring an upbeat, friendly attitude to guest interactions and proactively make meal experiences special.
  • Set up room-service trays and tables in advance for timely delivery.
  • Assist with taking orders and respond to room-service phone calls.
  • Retrieve food and beverage orders and deliver them to guest rooms or meeting rooms.
  • Present checks, collect payments, and return signed checks to the order taker.
  • Follow health, safety, sanitation, and alcohol-awareness regulations.

Benefits

  • 110 nights of discounted travel through the Go Hilton program, with room rates as low as $40 per night.
  • Employee stock purchase program with a 15% discount on Hilton shares.
  • Paid parental leave for eligible team members, including partners and adoptive parents.
  • Caregiving concierge services.
  • Crisis Concierge support in times of loss.
  • Access to free counseling and support through the Employee Assistance Program for eligible team members.
  • Paid time off.
  • Health plans, including dental and vision coverage.
  • Retirement plans.
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