Room Service Attendant

Marriott•Bellevue, WA

About The Position

The Room Service Attendant completes closing duties, sets up and maintains work areas, and ensures work areas and service items are clean and properly presented. The role follows company, safety, and security procedures; supports guest service and team relationships; and meets quality expectations. It also involves physical work, including standing or walking for extended periods, handling objects weighing up to 50 pounds without assistance, and moving across uneven surfaces and stairs.

Requirements

  • High school diploma or G.E.D. equivalent is listed as a preferred qualification.
  • No related work experience is required.
  • No supervisory experience is required.
  • No license or certification is required.
  • Ability to read and visually verify information in various formats, including small print.
  • Ability to stand, sit, or walk for an extended period or an entire work shift.
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
  • Ability to grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Ability to move over sloping, uneven, or slippery surfaces and up and down stairs or service ramps.
  • Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Nice To Haves

  • High school diploma or G.E.D. equivalent.

Responsibilities

  • Complete closing duties, including storing reusable goods, breaking down goods, cleaning equipment and areas, returning equipment to its proper location, locking refrigerators and doors, restocking items, turning off lights, and completing the daily cleaning checklist.
  • Set up, stock, and maintain work areas.
  • Inspect china, glassware, and silverware for cleanliness and presentation before use.
  • Maintain clean work areas throughout the day using clean-as-you-go procedures.
  • Follow company, safety, and security policies and procedures; report accidents, injuries, and unsafe conditions to a manager; and complete required safety training and certifications.
  • Maintain a clean and professional uniform and personal appearance, protect confidential information, and safeguard company assets.
  • Welcome and acknowledge guests according to company standards.
  • Communicate clearly and professionally and answer telephones using appropriate etiquette.
  • Develop positive working relationships, support team goals, and listen and respond appropriately to employee concerns.
  • Ensure adherence to quality expectations and standards.
  • Perform other reasonable job duties as requested by supervisors.

Benefits

  • Marriott International offers a range of benefits intended to support employees and their families, wellbeing, careers, and personal experiences. Eligibility and options may vary by employment status, position, and location.
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