Room Service Delivery Attendant

Loews Hotels•Arlington, TX

About The Position

Loews Arlington Hotel is seeking a warm, detail-oriented Room Service Delivery Attendant to create exceptional in-room dining experiences. The attendant delivers food, beverages, and amenities to guest rooms, provides attentive service, and coordinates with kitchen and bar teams to ensure accurate, timely delivery. The role also involves maintaining clean and organized service areas, following food safety standards, and adapting to business needs, including varying schedules.

Requirements

  • Knowledge of quality food service techniques and standards.
  • Ability to lift and carry food service trays weighing 35 or more pounds.
  • Strong communication and customer service skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Ability to work a flexible schedule, including weekends and holidays.

Nice To Haves

  • Prior experience in a food service operation is preferred.

Responsibilities

  • Deliver food, beverages, and amenities promptly and accurately to guest rooms.
  • Set up trays, carts, or in-room dining tables with precision and care.
  • Greet guests warmly, explain orders, and respond to questions professionally.
  • Ensure orders meet hotel presentation standards and address guest concerns promptly.
  • Coordinate with kitchen and bar teams to ensure timely preparation and delivery.
  • Maintain cleanliness and organization in room service areas; clear used trays and restock supplies.
  • Follow food handling and sanitation guidelines.
  • Maintain regular attendance in conformance with standards.
  • Attend mandatory training sessions and meetings.
  • Perform other duties as assigned.

Benefits

  • Competitive health and wellness benefits, including 401(k) and company match.
  • Paid sick days, vacation, holidays, and paid bereavement.
  • Training and development opportunities and career growth.
  • Tuition reimbursement.
  • Pet insurance and pet bereavement.
  • Team Member hotel rates, discounts, perks, and more.
  • Complimentary parking.
  • Complimentary meals in the Team Member Café while working.
  • Discounted tickets to local attractions and entertainment venues.
  • Community volunteer opportunities.
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