Room Attendant - The Lismore Hotel

Coury Hospitality•Eau Claire, WI

About The Position

The Room Attendant is responsible for maintaining the cleanliness, comfort, and overall appearance of guest rooms and public areas at The Lismore Hotel. The role prepares guest rooms to Coury Hospitality’s standards, supporting an exceptional guest experience and satisfaction. The Room Attendant responds to guest housekeeping requests, maintains supplies and equipment, follows safety and sanitation procedures, and works collaboratively with hotel departments and housekeeping colleagues. Additional tasks or revised responsibilities may be assigned at the manager’s discretion based on business volume and operational needs. Employment is at-will and this job description does not create a contract of employment.

Requirements

  • Strong attention to detail and commitment to cleanliness.
  • Ability to work independently and as part of a team.
  • Good physical stamina and time management skills.
  • Ability to stand, walk, bend, and frequently lift up to 40 pounds.
  • Ability to push and pull housekeeping carts and operate cleaning equipment.
  • Ability to perform repetitive motions required for cleaning tasks.

Nice To Haves

  • High school diploma or equivalent preferred.
  • Previous housekeeping experience preferred.

Responsibilities

  • Clean and maintain guest rooms, including making beds, dusting, vacuuming, and sanitizing surfaces.
  • Replace linens, towels, and amenities according to property standards.
  • Prepare guest rooms for occupancy in a timely manner.
  • Clean and maintain public areas, including hallways, lounges, restrooms, and elevators.
  • Maintain cleanliness, safety, and organization throughout assigned areas.
  • Respond courteously to guest housekeeping requests and deliver requested items to guest rooms.
  • Report guest concerns and maintenance issues to the Housekeeping Supervisor, Front Desk, or appropriate department.
  • Monitor and report housekeeping supply and inventory levels.
  • Use and store cleaning equipment and chemicals properly.
  • Maintain housekeeping carts and storage areas in a clean and organized condition.
  • Follow safety and sanitation procedures, including proper handling of cleaning chemicals.
  • Protect guest privacy and confidentiality in accordance with Coury Hospitality standards.
  • Collaborate with housekeeping team members to support smooth operations.
  • Assist in training new team members when needed.
  • Communicate effectively with Front Desk, Maintenance, and other departments.
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