Room Attendant - The Lismore Hotel

Coury Hospitality•Eau Claire, WI

About The Position

The Room Attendant is responsible for maintaining the cleanliness, comfort, and overall appearance of guest rooms and public areas at The Lismore Hotel. The role ensures guest rooms are prepared to Coury Hospitality’s standards and contributes to guest experience and satisfaction. The position works in the Housekeeping department and reports to the Housekeeping Supervisor. It is classified as non-exempt. Additional tasks may be assigned or responsibilities revised based on business volume and operational needs. Employment is at-will and this job description does not create a contract of employment.

Requirements

  • High school diploma or equivalent preferred.
  • Previous housekeeping experience preferred.
  • Strong attention to detail and commitment to cleanliness.
  • Ability to work independently and as part of a team.
  • Good physical stamina and time management skills.
  • Ability to stand, walk, bend, and lift up to 40 pounds frequently.
  • Ability to push and pull housekeeping carts and operate cleaning equipment.
  • Ability to perform repetitive motions required for cleaning tasks.

Responsibilities

  • Clean and maintain guest rooms, including making beds, dusting, vacuuming, and sanitizing surfaces.
  • Replace linens, towels, and amenities according to property standards.
  • Prepare guest rooms for occupancy in a timely manner.
  • Assist with cleaning and upkeep of public areas, including hallways, lounges, restrooms, and elevators.
  • Maintain cleanliness, safety, and organization throughout assigned areas.
  • Respond courteously to guest housekeeping requests and deliver requested items such as towels, toiletries, or amenities.
  • Report guest concerns and maintenance issues to the Housekeeping Supervisor, Front Desk, or appropriate department.
  • Monitor and report housekeeping supply and inventory levels.
  • Use and store cleaning equipment and chemicals properly.
  • Maintain housekeeping carts and storage areas in a clean and organized condition.
  • Follow safety and sanitation procedures, including proper handling of cleaning chemicals.
  • Adhere to guest privacy and confidentiality standards.
  • Collaborate with housekeeping team members and communicate with the Front Desk, Maintenance, and other departments.
  • Assist in training new team members when needed.
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