Bartender - The Lismore Hotel

Coury Hospitality•Eau Claire, WI

About The Position

Bartenders at The Lismore Hotel deliver attentive, hospitable drinking and dining experiences at the bar. They prepare cocktails and beer for both the bar and dining room, using extensive spirits knowledge and an understanding of flavor balance. The role requires prioritizing and multitasking while creating a friendly, welcoming environment and responding to guests with a cheerful, helpful attitude to enrich their experience. Additional duties may be assigned or revised by management based on business volume and operational needs. Employment is at-will and this description does not create a contract of employment.

Requirements

Must be at least 21 years old.
Outgoing personality, positive attitude, and strong communication skills.
Knowledge of wine and beverage brands, drink garnishes, and prices.
Comprehensive knowledge of wines by the glass and growing knowledge of wines by the bottle.
Comprehensive knowledge of the inspiration, ingredients, and techniques used in house cocktails.
Complete understanding of standardized recipes for classic and contemporary cocktails.
Ability to confidently make food and beverage pairing recommendations.
Knowledge of pre-check register operation.
Basic math skills and ability to handle money.
Knowledge of computer operations and ordering procedures.
Basic sanitation knowledge.
Ability to stand for long periods, up to five hours.
Ability to reach, bend, stoop, and frequently lift up to 40 pounds.

Responsibilities

Greet guests promptly and seat them in a friendly manner within one minute of approaching the bar.
Present drink menus, make recommendations, and answer questions about beverages.
Take beverage orders from guests and servers.
Prepare and serve alcoholic and non-alcoholic beverages according to standard drink recipes.
Upsell drink specials and food items as directed by management.
Execute wine service when necessary.
Check in regularly with guests to ensure satisfaction with food and drinks.
Clearly communicate allergy and dietary restriction information on tickets.
Take tables in the bar or dining room as assigned by management.
Accurately and promptly enter drink orders into the POS system.
Accept payment, process credit card charges, and make change when applicable.
Learn patrons’ names and personally recognize regular guests.
Provide gracious, professional, and efficient service while maintaining professional conduct in guests’ view.
Respond promptly and courteously to guest requests or problems.
Report equipment or bar maintenance problems to the Manager.
Maintain bottles and glasses attractively and functionally to support efficient preparation and beverage promotion.
Keep the bar stocked and assist with restocking bar inventory and supplies.
Maintain cleanliness of bar counters, sinks, utensils, shelves, and storage areas.