ROOM ATTENDANT - ROOMS

Twenty Four Seven Hotels • Palm Desert, CA

20h

About The Position

The Room Attendant cleans guest rooms and responds to guest requests to support outstanding guest service and satisfaction. The role also includes maintaining cleanliness in public, food-service, pool, and exercise areas; handling linen and supplies; and reporting repairs. Associates are expected to follow appearance standards, including wearing the required uniform and nametag, and to perform other duties they are capable of as assigned.

Requirements

• One year of previous hotel housekeeping experience requested.

Responsibilities

• Clean guest suites, including bathrooms; change bed linen daily or according to hotel policy; dust and vacuum; and complete other assigned daily projects.
• Maintain housekeeping compliance in the Guest Satisfaction Scores program.
• Respond to guests’ special needs and requests.
• Support guest satisfaction through room cleanliness and attention to guest needs.
• Unload trash from housekeeping carts.
• Stock linen and supplies in linen rooms or housekeeping carts.
• Unload soiled linen from carts and transport it to the laundry.
• Report needed repairs to maintenance.
• Clean restrooms, public spaces, and food-service areas.
• Sweep and wax floors and dispose of refuse.
• Maintain the cleanliness of swimming pool and exercise areas.
• Clean hotel windows and mirrors.
• Wear the proper uniform and nametag in accordance with appearance standards.
• Perform other assigned duties the associate is capable of performing.

Benefits

• Competitive compensation.
• Medical, dental, and vision insurance.
• Ancillary benefits to support well-being.
• 401(k) with company contribution.
• Paid time off, based on full-time or part-time status.
• Paid sick leave, based on full-time or part-time status.
• On-the-job training and mentorship.
• Career advancement pathways.
• Associate referral program.
• Hotel discounts.
• Daily Pay access.
• Opportunity to earn tips through the Shiny guest virtual tipping app.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed