ROOM ATTENDANT - ROOMS

Twenty Four Seven Hotels•Burbank, CA

1d•$19 - $20

About The Position

The Room Attendant is responsible for cleaning guest rooms and responding to guest requests to support outstanding guest service and satisfaction. The role also includes maintaining the cleanliness of public and food-service areas, pool and exercise areas, and other hotel spaces. Room Attendants must follow appearance standards, including wearing the proper uniform and nametag, and may perform other duties they are capable of as assigned.

Requirements

One year of previous hotel housekeeping experience is requested.

Responsibilities

Clean guest suites, including bathrooms; change bed linen daily or according to hotel policy; dust and vacuum; and complete other daily assigned projects.
Maintain housekeeping compliance with the Guest Satisfaction Scores program.
Respond to guests’ special needs and requests.
Support guest satisfaction through room cleanliness and attention to guest needs.
Unload trash from housekeeping carts.
Stock linen and supplies in linen rooms or housekeeping carts.
Unload soiled linen from carts and transport it to the laundry.
Report needed repairs to maintenance.
Clean restrooms, public spaces, and food-service areas.
Sweep, wax, and dispose of refuse.
Maintain cleanliness of swimming pool and exercise areas.
Clean hotel windows and mirrors.
Wear the proper uniform and nametag in accordance with appearance standards.
Perform other assigned duties the associate is capable of performing.