ROI Medical Records Specialist
About The Position
The ROI Medical Records Specialist supports Release of Information (ROI) requests at a specified client site. The role reviews and processes patient medical record requests, determining which records may be released in accordance with HIPAA guidelines and locating relevant patient information in electronic, off-site, or physical records. Depending on the site, the position may also handle walk-in requests, prioritize physician-office requests, and collect and record cash payments. The role follows facility policies and regulations and may perform other duties as assigned. MRO employees work at client facilities throughout the United States. The employer describes its work environment as outstanding and offers eligible employees access to a benefits package that may include medical, dental, vision, and life insurance, as well as a 401(k) plan. The stated pay range is USD $20.00–$22.00 per hour; individual pay may depend on skills, qualifications, experience, licensure, certifications, geographic location, and internal equity.
Requirements
- High school diploma or GED required.
- Proficiency using computer applications.
- At least one year of experience entering data into computer systems.
- Experience using the internet required.
- Ability to work independently and meet production goals established by MRO.
- Strong verbal communication skills and demonstrated success responding to customer inquiries.
- Demonstrated success working in an environment requiring attention to detail.
- Proven track record of dependability.
Nice To Haves
- Prior Release of Information work experience in a physician’s office or HIM Department.
- Knowledge of medical terminology.
- Knowledge of HIPAA regulations is preferred.
Responsibilities
- Determine which records may be released by reviewing requestor information in accordance with HIPAA guidelines.
- Obtain pertinent patient data from electronic, off-site, or physical records that match the patient request.
- Answer phone calls concerning ROI issues.
- When necessary, respond to walk-in customers requesting medical records and enter information provided by customers into the ROI On-Line database.
- When necessary, prioritize and process requests from physician offices and fax information to those offices.
- Log medical record requests into the ROI On-Line database.
- Scan medical records into the ROI On-Line database.
- Comply with site facility policies and regulations.
- At specified sites, handle and record cash payments for requests.
- Perform other duties as assigned.
Benefits
- Eligible employees may have access to medical insurance.
- Eligible employees may have access to dental insurance.
- Eligible employees may have access to vision insurance.
- Eligible employees may have access to life insurance.
- Eligible employees may have access to a 401(k) plan.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
High school or GED
