Robotics Field Service Engineer

Formic•Killeen, TX

5d•$29 - $44

About The Position

Formic is a manufacturing automation company that delivers industrial robotics, proprietary software, and full-service support through a Robotics-as-a-Service model. The Fleet Operations Team supports uptime and operational performance across deployed robotic systems in live manufacturing environments. As a Robotics Field Service Engineer, you will take front-line technical ownership of Formic’s deployed robotic cells. You will diagnose failures, restore systems to production, perform preventative and corrective maintenance, and represent Formic at customer facilities. This hands-on, uptime-critical role requires disciplined troubleshooting, composed execution during production interruptions, and structured documentation. The work directly affects fleet performance, customer satisfaction, and system reliability. The role is paid hourly at $29–$44 per hour. The posting estimates that field service work consistently runs approximately 50+ hours per week, including travel, site activity, and documentation. Total annualized earnings typically range from $82,500 to $126,000 depending on experience, hourly rate, and actual hours worked. Overtime is paid in accordance with applicable federal and state law for hours worked over 40 in a workweek.

Requirements

At least 3 years of hands-on field service experience supporting robotic or industrial automation systems.
Strong troubleshooting skills across electrical, mechanical, PLC, or robotic control systems.
Ability to read electrical schematics, wiring diagrams, and pneumatic drawings.
Experience using CMMS platforms to track and report maintenance activity.
Comfortable with local travel up to 80% and overnight travel up to 50%.
Clear written and verbal communication skills, including the ability to produce structured service documentation.
Demonstrated commitment to safety and disciplined field execution.

Nice To Haves

Experience with 6-axis robot brands such as FANUC, KUKA, Yaskawa, ABB, or Universal Robots.
Familiarity with palletizing, case packing, pick-and-place, or conveyor systems.
Experience in food, beverage, packaging, CPG, or other high-speed manufacturing environments.
Prior customer-facing field experience.
Spanish language proficiency.

Responsibilities

Perform preventative, corrective, and predictive maintenance on robotic manufacturing cells.
Respond to remote and on-site escalations, diagnose root causes, and restore systems quickly.
Provide hands-on technical support to customer operators and maintenance teams.
Log service activity, asset updates, and spare part requirements in a CMMS.
Coordinate field scheduling and support with customers, vendors, and internal stakeholders.
Monitor system performance remotely using Formic dashboards and fleet tools.
Document service work, root cause analysis, and follow-up actions clearly and precisely.
Identify recurring failure patterns and escalate systemic risks for broader improvement.
Build professional, trusted relationships with plant managers and site personnel.
Adhere strictly to safety standards, including LOTO and industrial compliance.
Participate in RCA sessions, audits, and continuous improvement initiatives.
Continuously expand technical depth across robotics, controls, networking, and industrial systems.

Benefits

Equity through Formic’s stock option program.
Medical, dental, and vision insurance through Blue Cross Blue Shield and Unum, with 99% of employee premiums covered and 75% coverage for dependents; optional buy-up plans are available.
FSA and DCFSA, life insurance, short-term disability, and long-term disability through Unum, all 100% employer-paid.
Fully funded Employee Assistance Program.
Up to 12 weeks of paid parental leave.
Company-sponsored 401(k) retirement savings plan.
One-time home office stipend for fully remote and hybrid employees.
Monthly cell phone reimbursement toward personal phone and internet expenses.
15 days of paid time off, in addition to company holidays.
Competitive and uncapped commission structure for commission-eligible roles.