AAA Roadside Assistance Driver

AAA Mid-Atlantic•Topeka, KS

6d•$20 - $21

About The Position

AAA Topeka is hiring full-time drivers for its Roadside Assistance team. Drivers assist members with roadside needs such as changing flat tires, jumpstarting batteries, fuel delivery, lockouts, and towing. The role involves working primarily from a service vehicle and outdoors in varying weather conditions. Tow Truck Operators provide towing and recovery services, while Mobile Battery Technicians sell and install car batteries. No CDL is required, and paid training is provided. The position pays $20.25 to $21.15 per hour based on experience. A 10% shift differential is available for second-shift work, along with overtime opportunities during peak season and monthly bonuses. Uniforms and tools are provided.

Requirements

Must be at least 21 years old.
High school diploma or equivalent.
Valid driver's license for the state of residence and compliance with applicable state and local licensing requirements.
Ability to pass a physical examination as required by the Department of Transportation and/or company policy.
Ability to lift and carry equipment weighing up to 75 pounds; bend, kneel, balance, change tires, inspect and push vehicles, and use hand tools.
Satisfactory pre- and post-employment screening results, including criminal, drug, and motor vehicle screening.
Ability to operate passenger vehicles and light- to medium-duty trucks with manual and automatic transmissions.
Effective written and verbal communication, including email and assigned technology such as GPS.
Successfully complete required departmental training within 60 days of hire and additional training as required; schedule adjustments may be needed to attend training.

Nice To Haves

Three years of experience in an automotive or mechanical environment, technical school, or at least three years of experience in sales and/or customer service.

Responsibilities

Provide lockout assistance, fuel delivery, battery jump starts, and tire change services.
Sell and install car batteries for the Mobile Battery Technician position.
Provide towing and recovery services for the Tow Truck Operator position.
Communicate effectively with members, keep them informed, and ensure their safety.
Make sound decisions about safe vehicle servicing and accommodate member needs.
Accurately enter call information into in-truck technology, process payments, handle cash, and complete required reports.
Inspect vehicles and equipment to ensure they are safe to operate and adequately secured.
Support AAA at special events, including parades and television, radio, or social media activities promoting the brand.

Benefits

Competitive base pay of $20.25 to $21.15 per hour, based on experience.
10% shift differential for second-shift work.
Overtime opportunities during peak season.
Monthly bonus opportunities, potentially earning an additional $300 to $500 per month.
More than three weeks of paid time off.
Paid holidays.
401(k) plan with company match.
Medical, dental, vision, and prescription coverage.
Free life insurance.
Free AAA Membership.
Tuition or continual learning reimbursement.
Paid training.
Uniforms and tools provided.
Paid parental leave.
Company-provided volunteer opportunities and one volunteer day per year.