Road Supervisor

MV Transportation•Sacramento, CA

18d

About The Position

MV Transportation is seeking a Road Supervisor to monitor street operations in accordance with client, operations, and safety department requirements. The role conducts field observations and inspections, monitors service performance and safety, supports operators and dispatch during service disruptions, and documents findings for project staff. The Road Supervisor may also fill vacant shifts to ensure full service delivery.

Requirements

High school diploma or equivalent.
Certifications required by local contract requirements.
Previous passenger transportation experience in the current project or a similar environment.
Excellent safety and service record.
Knowledge of the local training program and local operations.
Familiarity with the service area.
Knowledge of client and service performance requirements.
Ability to manage emergency situations.
Knowledge of project-specific vehicles, components, and data and communications systems.
Knowledge of state and federal regulations and corporate safety programs and policies.
Ability to read, write, and speak English.
Ability to communicate effectively and work with all departments.
Ability to work independently and objectively.
Two years of CDL Class B experience.
Ability to obtain VDDP.

Nice To Haves

Previous training and/or field supervision experience is preferred but not required.

Responsibilities

Conduct site checks and road observations according to client and local policy; document findings and provide reports to project staff.
Inspect in-service vehicles for wheelchair securement and cleanliness.
Monitor on-time performance and adherence to schedules and routes.
Provide customer information to site personnel and at key locations.
Respond to accidents and incidents, help manage the situation, collect required information, and assist dispatch and operations staff in restoring service while minimizing passenger disruptions.
Accompany operators to medical facilities after accidents or injuries as required, and ensure proper administration of post-accident drug and alcohol testing.
Fill vacant shifts as necessary to ensure full service delivery.
Conduct gate checks at pull-out and pull-in times, checking on-time service and completion of paperwork, manifests, and pre- and post-trip inspections.
Identify potential rerouting needs resulting from traffic, construction, or accidents.
Ensure operators are fit for duty, meet uniform and equipment standards, and have appropriate licenses and certifications.
Assist operators with service or passenger problems.
Assist dispatch and maintenance staff with vehicle change-outs in the field.
Provide safety and operations departments with feedback on service issues affecting safety and performance, identify potential hazards, and contribute feedback to daily operating procedures.
Assist in determining whether accidents and incidents were preventable and recommend future training based on individual events or system trends.
Accurately document field observations and maintain files.