Risk Management Manager

UHS•Murrieta, CA

4d•Hybrid

About The Position

Under the direction of the Director of Risk Management, the Manager of Risk Management is a key member of the SWHS leadership team and will be responsible for leading our hospitals Patient Safety-Risk Management Plan. This position will ensure that a framework is established and utilized to lead risk management programs that are proven to deliver tangible operational and strategic business value, supports a Just Culture, and promotes exceptional patient-centered care.

Requirements

Bachelor's degree from an accredited College or University in related field.
Three (3) to five (5) years of experience in healthcare risk management.
Minimum 3 years leadership experience in related field required, acute care experience.
In-depth knowledge of risk management processes including risk identification, risk reduction, mitigation, claims management, and contract review.
Knowledge of the Joint Commission Standards, Centers of Medicare Conditions of Participation, California acute care regulations, and the functions of the California Department of Public Health.
Ability to respond and develop plans of correction/evidence to regulatory agencies preferred.

Responsibilities

Support the development, implementation, and ongoing evaluation of the Patient Safety and Risk Management Program, including annual review of goals, objectives, and patient safety initiatives.
Partner with senior leadership to identify, assess, and mitigate organizational risks, ensuring effective corrective action plans are developed and monitored.
Coordinate and manage the incident reporting process, ensuring events are thoroughly investigated, documented, trended, and resolved in a timely manner.
Analyze patient safety events, near misses, sentinel events, and adverse occurrences to identify trends and implement risk reduction strategies.
Prepare and present risk management and patient safety reports to various committees, including Fall Prevention, Pressure Injury Prevention, Medication Safety, and Environment of Care (EOC).
Serve as a key resource to leadership on risk assessment, liability exposure, patient safety, and regulatory compliance matters.
Investigate serious incidents and critical events, collaborating with corporate risk management and executive leadership to ensure appropriate follow-up and resolution.
Coordinate claims management activities, including gathering documentation, responding to legal requests, maintaining case files, and supporting depositions, mediations, and litigation proceedings.
Ensure timely and accurate reporting of adverse events, critical incidents, and regulatory notifications in accordance with organizational and corporate requirements.
Assist with accreditation readiness, regulatory surveys, and compliance activities, serving as a liaison with accrediting and regulatory agencies.
Support leaders in developing plans of correction and implementing sustainable process improvements to address identified deficiencies.
Collaborate with education and operational departments to develop and deliver training on patient safety, risk management, regulatory compliance, and best practices.
Promote a culture of safety by driving initiatives that reduce risk, improve quality outcomes, and enhance the patient care experience.
Maintain current knowledge of healthcare regulations, accreditation standards, and risk management best practices to support organizational compliance and continuous improvement.
Employee will be required to float between the two facilities (Southwest Health Rancho Springs and Inland Valley Hospitals) based on operational needs, with appropriate orientation and competency validation provided.