Manager Risk Management

Texas Health Resources•Dallas, TX

6d•Onsite

About The Position

The Risk Management Manager oversees the day-to-day operations of hospital risk management and patient advocacy at Texas Health Presbyterian Hospital Dallas. The role manages the risk reporting system and provides consultation and education to medical staff, department managers, and other organizational personnel on patient safety and risk management. The manager mentors subordinate personnel and oversees the analysis, investigation, representation, and negotiation of complaints and events. The position collaborates with the Quality Manager to coordinate patient safety activities throughout the organization and in key hospital committees, including the Quality Improvement Patient Safety Council. It directs the preparation of reports and case summaries and works with the Quality Manager on data and information management, performance improvement, patient safety, and risk management. The manager maintains professional growth through seminars, workshops, and professional affiliations to stay current on trends and issues in patient safety and risk management. The role is based at Texas Health Dallas, with core working hours Monday through Friday, 8:00 a.m. to 5:00 p.m.

Requirements

Bachelor's degree in nursing or another health-related field.
Five years of healthcare experience.
Two years of experience in risk management, patient safety, and/or quality.
An appropriate clinical license for the degree, required upon hire.
CPHRM (Certified Professional in Healthcare Risk Management) or CPHQ (Certified Professional in Healthcare Quality), required within two years of hire.
Ability to analyze and manage information.
Excellent verbal and written communication skills, including the ability to communicate effectively with professional and nonprofessional customers.
Self-directed and goal-oriented.
Computer skills, including Microsoft Office.
Ability to solve problems, think creatively, and be resourceful; result-oriented, a quick learner, and a self-starter.

Nice To Haves

Progressive management experience.
Risk management experience.

Responsibilities

Manage the day-to-day operations of hospital risk management and patient advocacy.
Effectively manage the reporting system with risk staff.
Provide consultation to medical staff, department managers, and organizational personnel through individual meetings and committee participation on patient safety and risk management.
Provide education sessions as needed.
Manage and mentor subordinate personnel in support of hospital and department goals and their growth and development.
Oversee the analysis, investigation, representation, and negotiation of complaints and events.
Coordinate and collaborate with the Quality Manager to facilitate patient safety activities throughout the organization and in key hospital committees, including the Quality Improvement Patient Safety Council.
Direct the preparation of reports and case summaries.
Communicate and collaborate with the Quality Manager on data and information management, performance improvement, patient safety, and risk management.
Maintain professional growth and development through seminars, workshops, and professional affiliations.