Risk Management Manager

American Dream•East Rutherford, NJ

About The Position

The Risk Management Manager oversees, facilitates, and administers claims for American Dream and related entities. The role provides consultation and advice to management and staff on risk management, insurance, claims against the Company, and claims the Company makes against other parties. The position receives and administers third-party claims and incident and loss reports, coordinating with the Security Department on investigations and evidence. It opens claim files, assesses losses, determines appropriate claims-management and settlement processes, and may attend incident sites. The role coordinates and maintains claim and litigation documentation, assigns claims to external law firms when appropriate, negotiates and processes settlements, establishes reserves, obtains releases, and pursues recovery of costs. It works with internal and external partners, including adjusters, brokers, and lawyers, and may represent the Company in settlement conferences, mediations, small claims, and other judicial proceedings. Additional duties include administering a claims management system; reviewing insurance and indemnity clauses; serving as an insurance subject-matter resource; preparing claims trend and loss-mitigation reports, including total cost of claims; providing quarterly bordereau reports to the insurance broker; tracking certificates of insurance; and overseeing Company vehicle registration, insurance, motor vehicle claims, and driver rosters.

Requirements

Degree in commerce, business, or a related discipline, or formal technical training and education in claims management.
At least 5 years of experience in a similar corporate office environment in a related claims-management position.
Strong business acumen and proven communication, presentation, settlement negotiation, and relationship-building skills.
Experience in a corporate environment dealing with executives, lawyers, courtroom decorum, and varied management and business styles.
Comfort handling potential litigation situations and maintaining professionalism and diplomacy in potentially contentious situations.
Strong organizational and time-management skills, with the ability to work independently and make decisive decisions when required.
Excellent typing and computer skills, including strong working knowledge of Microsoft Word, Excel, and Outlook and the ability to adapt to other software programs.

Nice To Haves

Professional industry designations such as CRM, FRM, CIP, or FCIP.

Responsibilities

Receive and administer third-party claims and incident and loss reports, working with Security on investigations and evidence collection and preservation.
Open claim files and, when required, attend incident sites in person.
Assess loss or damage and determine appropriate claims-management and settlement processes.
Prepare, coordinate, and record correspondence and documentation, including litigation files and insurance policies, while maintaining confidentiality and meeting timelines and follow-up requirements.
Assign claims to external law firms when appropriate.
Recommend, negotiate, and process third-party claim settlements, including establishing loss reserves.
Prepare and obtain final release documentation for settlements.
Pursue recovery of costs and expenses incurred.
Work with internal and external partners, including adjusters, insurance brokers, and lawyers, to maintain claims, negotiate settlements, and close files promptly.
Represent the Company as required at settlement conferences, mediations, small claims proceedings, and other judicial proceedings.
Administer the development and use of a claims management system.
Review insurance and indemnity contract clauses, including those in commercial leases and event contracts.
Serve as an insurance subject-matter resource for all departments.
Develop reports analyzing trends and identifying loss- and damage-mitigation strategies, including total cost of claims.
Provide quarterly bordereau reports to the insurance broker.
Request and track certificates of insurance for various divisions and activities.
Oversee and administer Company vehicles, including registration, insurance, motor vehicle claims, and driver rosters.
Complete other responsibilities as required.