Risk Management Coordinator (Remote)

Physicians Insurance A Mutual Company•Seattle, WA

2d•Hybrid

About The Position

The Risk Management Coordinator supports the delivery of risk management programs, services, and resources through project, event, and administrative coordination. The role partners with department leadership on daily operations, meetings, communications, reporting, databases, vendor relationships, and customer inquiries. It also provides support to the Senior Vice President of Risk Management and contributes to policy development, process improvement, and other initiatives that advance departmental goals and service excellence. The position coordinates risk management services and resources, including events, presentations, online education, conference planning, and applicable continuing education activities. It supports department and committee meeting logistics, minutes, calendars, invoice and reimbursement processing, contract administration, service-delivery metrics, databases, reporting tools, and reports. The coordinator also communicates with vendors and partners, responds to customer inquiries by phone and email, and provides administrative support such as conference coordination, appointments, and travel arrangements. The position offers a hybrid work environment and requires the ability to travel to the main office as business needs require. The posted salary range is $61,800 to $92,000, with starting salary determined by job-related skills, experience, and relevant education or training. The position is eligible for an annual company bonus at a 5% incentive target. Benefits include a retirement program and Paid Time Off.

Requirements

At least four years of experience in office administration or administrative services.
Proficiency with Microsoft applications.
Strong customer service, critical thinking, attention to detail, adaptability, time management, organizational, professional writing, and presentation skills.
Demonstrated ability to collaborate effectively and contribute as a supportive member of a team.
Ability to work in a hybrid environment and travel to the main office as business needs require.

Nice To Haves

Experience in medical education, meeting planning, insurance, healthcare services, or customer relations.
Bachelor’s degree in a healthcare-related field.

Responsibilities

Coordinate the delivery of risk management services and resources, including live events, presentations, online education, conference planning, and applicable continuing education activities.
Support department and committee meeting logistics and minutes, calendar management, invoice and reimbursement processing, and contract administration.
Provide project and administrative support to department leadership in alignment with departmental goals, including policy development and process improvement initiatives.
Track service-delivery metrics and create and maintain databases and reporting tools that demonstrate departmental activity and performance.
Provide administrative support to the Senior Vice President of Risk Management, including calendar management, conference coordination, appointments, and travel arrangements, as needed.
Prepare and format reports related to risk management service delivery.
Communicate with third-party vendors and partners to address and resolve internal questions and concerns.
Deliver responsive customer service by phone and email.
Perform other duties and responsibilities as assigned.