Risk Management Coordinator, RN

Northside Hospital Inc.•Cumming, GA

15h

About The Position

The Risk Management Coordinator, RN, reviews and investigates incident reports involving potential risk, assesses liability and future risk, and determines appropriate actions for current risk situations. The role may involve opening an active claim, adjusting a hospital bill, or negotiating a settlement within established parameters. The coordinator recommends interventions to reduce future risk and monitors their effectiveness using incident frequency, severity, and trend data. The position supports the hospital’s risk management function, including developing department goals and the Quality Improvement Plan, participating in hospital committees, preparing and presenting reports, and making recommendations. The coordinator works with defense attorneys, claims services, hospital departments, and IT, and assists with supervision of the department secretary. The role also maintains the incident reporting system for the assigned location and is available after hours as a resource to staff and physicians, as needed.

Requirements

Registered Nurse with a Bachelor of Science in Nursing, or equivalent education or experience.
Three years of clinical experience in a clinic or hospital setting.

Nice To Haves

Master’s degree in Health Law, Nursing, or Business.
CPHRM certification.
Demonstrated computer knowledge.

Responsibilities

Review incident reports, assess whether further investigation is needed, and determine subsequent action.
Investigate incidents involving potential risk by reviewing medical and hospital documents, interviewing involved persons, and assessing present liability and future risk.
Determine appropriate action for current risk situations, which may include opening an active claim, adjusting a hospital bill, or negotiating a settlement within established parameters.
Recommend interventions to prevent future risks, including policy or procedure changes and educational in-services as needed.
Work with the hospital’s defense attorneys and claims service to arrange interviews, obtain information, write reports, and provide other assistance.
Review incident reports through the online system and monitor the effectiveness of interventions using frequency, severity, and trend data.
Assume supervisory responsibility for the hospital’s risk management function and assist with developing department goals and the Quality Improvement Plan.
Serve on hospital committees, act as a liaison, develop and present reports, and make recommendations.
Assist in supervising the secretary, including hiring recommendations, orientation, training, counseling, evaluation, and discharge.
Follow hospital and departmental safety procedures and promptly report equipment malfunctions, unsafe conditions, and injuries or accidents involving employees, patients, or visitors to the Manager.
Maintain the incident reporting system for the assigned location, coordinating approved updates with IT, including users, departments, and categories.
Provide after-hours risk management support to staff and physicians as needed.