PART TIME RISK ADMINISTRATIVE SPECIALIST

Topside Federal Credit Union•Dahlgren, VA

1d•$26 - $39

About The Position

The Risk Administrative Specialist refers charged-off accounts and manages accounts affected by bankruptcy. The role receives and responds to legal orders to withhold, including garnishments, liens, and levies; assists with charge-off recommendations and civil legal case referrals; and monitors non-resident alien accounts to support compliance and year-end tax reporting. The position also supports Call Report data compilation, maintains accurate member records, reviews system programming and software changes for effects on charge-off and bankruptcy processes, and serves as a resource for staff on bankruptcy and charged-off accounts. This role requires compliance with company policies and procedures and applicable laws and regulations, including the Bank Secrecy Act, the Patriot Act, and Office of Foreign Assets Control requirements. It calls for discretion and diplomacy when handling sensitive and confidential matters, effective communication with members, attorneys, trustees, vendors, and colleagues, and the ability to manage multiple priorities accurately and professionally. The schedule is Tuesday through Friday, 10 a.m. to 5 p.m. Work is performed indoors in a climate-controlled shared work area with minimal noise. The job is primarily sedentary, with occasional lifting of up to 10 pounds. Extended hours or off-site travel may be required when requested or required by management.

Requirements

2–5 years of similar or related experience, including preparatory experience.
A two-year college degree or completion of a specialized business or trade school course of study requiring approximately 64 credit hours; high school or equivalent accepted.
Able to perform primarily sedentary work involving sitting, standing, and bending, with occasional lifting of up to 10 pounds and the ability to climb or descend stairs in an emergency.
Able to operate routine office equipment, including computer terminals and keyboards, telephones, copiers, facsimile machines, and calculators.
Able to work on a computer for an average of 6–8 hours per day when necessary.
Able to work extended hours or travel off site when required or requested by management.
Able to maintain regular, reliable, and timely attendance.
Able to work independently or with limited supervision and effectively as part of a team.
Able to read and follow written and oral instructions, perform basic mathematical calculations, spell accurately, and understand computer basics.
Able to communicate clearly and present information in a logical and understandable sequence.
Able to deal calmly and professionally with diverse personalities and demonstrate customer service, discretion, and confidentiality.
Able to maintain accuracy and composure under deadlines, fast-paced conditions, and changing or competing priorities.

Nice To Haves

Spanish-speaking ability is a plus.

Responsibilities

Manage bankruptcy-affected accounts, including notices, account maintenance, correspondence with the credit union and debtor attorneys and bankruptcy trustees, court appearances as required, reaffirmation agreements, and posting trustee payments.
Compile Call Report data on bankruptcy filing statistics.
Recommend and help prepare delinquent accounts for periodic charge-off approval.
After approval, administer charge-offs, including posting transactions and contacting members; notify the Board of Directors of discrepancies between approved charge-off amounts and actual postings.
Compile charge-off data for Call Reports and serve as a staff resource on bankruptcy and charged-off accounts.
Monitor and respond to garnishments, liens, and levies.
Maintain and ensure proper imaging and indexing of member files and required legal notices and documents related to bankruptcies, legal levies, and charge-offs.
Monitor non-resident alien accounts for compliance, tax reporting, and appropriate documentation.
Oversee compilation, preparation, and mailing of IRS tax forms, including Forms 1042-S and 1099-C Cancellation of Debt.
Assist with preparing and transmitting civil legal referrals and manage civil cases from referral through recovery of funds.
Review system programming and software changes and provide input on their effects on charge-off and bankruptcy processes.
Comply with company policies and procedures and applicable laws and regulations, including the Bank Secrecy Act, the Patriot Act, and Office of Foreign Assets Control requirements.