Part Time Risk Administrative Specialist

Topside Federal Credit Union•Dahlgren, VA
•Onsite

About The Position

The Risk Administrative Specialist refers charged-off accounts and manages accounts affected by bankruptcy. The role receives and responds to legal orders to withhold funds, including garnishments, liens, and levies, and assists with charge-off recommendations and civil legal case referrals. It also monitors non-resident alien accounts and supports year-end tax reporting. The position manages bankruptcy accounts, including notices, account maintenance, correspondence with the credit union, debtor attorneys, and bankruptcy trustees, court appearances as required, reaffirmation agreements, and posting trustee payments. It prepares delinquent accounts for charge-off approval, completes charge-off administration after approval, and compiles related Call Report data. The specialist maintains member files and legal documentation, administers non-resident alien account compliance and tax reporting, oversees preparation and mailing of IRS forms, and manages civil cases from referral through recovery of funds. The role also reviews system programming and software changes for their effect on charge-off and bankruptcy processes. The position requires compliance with company policies and procedures and applicable laws and regulations, including the Bank Secrecy Act, the Patriot Act, and Office of Foreign Assets Control requirements. Work is performed indoors in a climate-controlled shared work area. The schedule is Tuesday through Friday, 10 a.m. to 5 p.m.

Requirements

  • Two to five years of similar or related experience, including preparatory experience.
  • A two-year college degree or completion of a specialized course of study at a business or trade school requiring approximately 64 credit hours; high school or equivalent is accepted.
  • Ability to perform primarily sedentary work, with bending, sitting, standing, and occasional lifting of up to 10 pounds.
  • Ability to climb and descend stairs in an emergency.
  • Ability to operate routine office equipment, including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators.
  • Ability to routinely work at a computer for an average of 6–8 hours per day when necessary.
  • Ability to work extended hours or travel off site when required or requested by management.
  • Regular, reliable, and timely attendance.
  • Ability to work independently or with limited supervision and effectively as part of a team.
  • Ability to read and follow written and oral instructions, perform basic mathematical calculations, spell accurately, and understand computer basics.
  • Clear communication skills and ability to deliver information in a logical, understandable sequence.
  • Ability to handle sensitive or confidential discussions with trust, credibility, diplomacy, discretion, and strong customer service.
  • Ability to remain composed under deadline pressure and requirements for accuracy and quality, manage multiple changing priorities, and interact professionally with people from diverse cultures.

Nice To Haves

  • Spanish-speaking ability.

Responsibilities

  • Manage accounts affected by bankruptcy, including notices, account maintenance, correspondence with credit union and debtor attorneys and trustees, required court appearances, reaffirmation agreements, and posting trustee payments.
  • Compile Call Report data on bankruptcy filing statistics.
  • Recommend and help prepare delinquent accounts for periodic charge-off approval.
  • Complete charge-off administration after approval, including posting transactions and contacting members.
  • Notify the Board of Directors of discrepancies between management-approved charge-off amounts and actual postings.
  • Compile charge-off data for Call Reports and serve as a resource for staff on bankruptcy and charged-off accounts.
  • Monitor and respond to garnishments, liens, and levies.
  • Maintain and ensure correct imaging and indexing of member files and required legal notices and documents.
  • Monitor non-resident alien accounts for compliance, tax reporting, and required documentation.
  • Oversee compilation, preparation, and mailing of IRS Forms 1042-S and 1099-C.
  • Assist with preparing and transmitting civil legal referrals and manage civil cases from referral through recovery of funds.
  • Review system programming and software changes and provide input on effects on charge-off and bankruptcy processes.
  • Comply with company policies, procedures, and applicable laws and regulations, including the Bank Secrecy Act, the Patriot Act, and Office of Foreign Assets Control requirements.
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