RISE UP Project Coordinator

Doing it together • Detroit, MI

2d

About The Position

The RISE UP Project Coordinator supports justice-involved adults with substance use disorders and/or co-occurring mental health needs by coordinating reentry planning, participant engagement, case management, and connections to community resources. Under the supervision of the RISE UP Project Director, the coordinator works with correctional facilities, probation and parole offices, and community partners to facilitate referrals and continuity of care. The role also maintains participant records, monitors engagement and outcomes, and supports program evaluation and grant reporting.

The position coordinates outreach and reentry support, assists participants with justice-related case management and connections to resources, and coordinates warm handoffs to recovery support, outpatient, assessment, and treatment services. It maintains accurate documentation and follow-up data for program monitoring and grant reporting, and participates in meetings and partner coordination. The coordinator is expected to comply with agency policies, professional and ethical standards, applicable laws and regulations, and HIPAA requirements, while promoting DRP’s vision, values, and services and maintaining a safe, professional work environment.

This is a salaried-exempt position with a starting pay rate of $52,500 per year. Flexible scheduling is available, with full-time and part-time schedules mentioned. Comprehensive benefits are available to full-time employees.

Requirements

• Bachelor’s degree in guidance and counseling, psychology, social work, education, business or public health administration, or a related field.
• Valid and unrestricted State of Michigan Driver’s License.
• At least one year of experience providing reentry support, case management, recovery support, or related community services.
• Familiarity with the justice system, the reentry process, and barriers faced by individuals returning to the community.
• Knowledge of substance use disorders, recovery support, and community resources in Detroit and Wayne County.
• Ability and willingness to work with individuals in correctional facilities, probation and parole offices, and community settings, subject to applicable facility requirements.
• Ability to engage participants respectfully and provide services in a nonjudgmental manner.
• Strong organizational skills and ability to coordinate referrals, track follow-up needs, and maintain accurate records.
• Proficiency with Microsoft Office, including Excel, and ability to learn agency documentation systems.
• Effective communication skills and ability to collaborate and build positive relationships with participants, staff, and community partners.
• Ability to take initiative, follow through on assigned responsibilities, and contribute to program goals.
• Ability to maintain confidentiality, exercise sound judgment, and uphold appropriate professional boundaries.
• Commitment to fostering an inclusive environment that recognizes the value and contributions of all individuals regardless of race, ethnicity, national origin, gender, religion, age, marital status, sexual orientation, gender identity, or disability.
• Strong conflict resolution and decision-making skills.
• Administrative ability and experience in project coordination and supervision.
• Ability to prepare and interpret flowcharts, schedules, and action plans.
• Strong organizational skills, including multitasking and time management.
• Advanced knowledge of Microsoft Office Suite, Microsoft Teams, and AdobePRO.
• Excellent communication, organization, and leadership skills.

Responsibilities

• Coordinate daily participant outreach, engagement, follow-up, and reentry support activities in accordance with RISE UP grant requirements.
• Conduct outreach and coordinate referrals with correctional facilities, MDOC, probation and parole offices, and community partners.
• Meet with incarcerated individuals and people returning to the community to identify needs and support reentry planning.
• Assist participants with justice-related case management needs and connect them with housing, employment, transportation, identification, benefits, healthcare, and other community resources.
• Coordinate warm handoffs to DRP’s Recovery Support and Outpatient Departments and follow up to confirm participants connected with services.
• Collaborate with the Clinical Director and designated staff to coordinate access to clinical assessments and treatment services.
• Maintain regular contact with participants to identify service barriers, monitor engagement, and support progress toward reentry goals.
• Collect participant feedback, monitor satisfaction, and communicate concerns and improvement opportunities to the Project Director.
• Maintain accurate and timely participant information, referrals, service connections, and follow-up activities in the internal Excel database.
• Coordinate participant follow-up appointments and data collection, ensuring complete and accurate information is provided to the Project Director for SPARS entry and grant reporting.
• Collaborate with the Project Director and Program Evaluator to monitor program activities, participant outcomes, and progress toward grant goals.
• Participate in program meetings, case coordination activities, and partner meetings as assigned.
• Comply with agency policies and procedures, the corporate compliance program, code of ethics, applicable laws and regulations, HIPAA standards, and other regulatory requirements.
• Promote DRP’s vision, values, and services to customers and stakeholders.
• Assist in maintaining organization-wide quality standards and maintain a safe and clean work environment.
• Represent the organization professionally through actions, job performance, personal conduct, and communications.
• Perform other related duties as requested or assigned.

Benefits

• Flexible scheduling and work/life balance.
• Medical insurance for full-time employees.
• Dental insurance for full-time employees.
• Vision insurance for full-time employees.
• 401(k) with company match for full-time employees.
• Employee Assistance Program (EAP).
• Student loan forgiveness opportunities through PSLF and HRSA; HRSA forgiveness applies to positions approved by the HRSA Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level