Busser - Rise

Hard Rock Hotel & Casino Ottawa•Seminole Brighton Bay Hotel & Casino, WY

About The Position

The Busser supports the smooth operation of a restaurant under the direction of the F&B General Manager. The role includes clearing and resetting tables, maintaining dining-area cleanliness, and assisting wait staff by delivering food, refilling drinks, and stocking service areas to support high-caliber customer service. The position requires knowledge of and adherence to food and beverage department regulations and procedures, positive relations with guests and employees, and maintenance of a clean, safe, hazard-free work area. Other related and compatible duties may be assigned. Final candidates must obtain gaming licensure through a background check with Seminole Gaming Compliance and Regulations before an offer is extended; checks may include credit, criminal background, and drug screening.

Requirements

  • High school diploma or equivalent and at least 6 months of experience in high-volume food service, or an equivalent combination of education and experience.
  • Ability to communicate effectively in English with guests in relation to the position’s duties and responsibilities.
  • Ability to communicate effectively with guests and other team members.
  • Good guest service skills.
  • Detail-oriented.
  • Present an excited, enthusiastic, outgoing personality and professional appearance.
  • Ability to work in a smoking environment.
  • Ability to lift up to 25 pounds; the job description also notes frequent lifting and carrying of weights over 100 pounds.
  • Regularly stand and walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
  • Ability to reach, stoop, squat, bend, and push, pull, stock, and unload carts and liquor cabinets.
  • Obtain gaming licensure by completing a background check before an offer is extended; checks may include credit and criminal background checks and a drug screen.

Responsibilities

  • Remove dirty dishes, silverware, and glasses from tables.
  • Reset tables with clean linens, silverware, glassware, and napkins.
  • Restock condiments, napkins, and other table essentials.
  • Deliver food and beverages when servers are busy.
  • Assist servers by clearing plates and refilling drinks.
  • Clean tables and chairs, mop floors, and vacuum.
  • Polish silverware and glassware.
  • Stock service stations with napkins, utensils, and other necessary items.
  • Follow restaurant health and safety regulations and maintain a clean, safe, hazard-free work environment.
  • Perform closing duties, including cleaning the dining area, stacking chairs, and preparing stations for the next day.
  • Communicate table availability and guest needs to servers.
  • Assist with dishwashing by scraping, stacking, or loading dishes into the dishwasher.
  • Adhere to food and beverage department regulations and procedures.
  • Promote positive public and employee relations.
  • Perform other related and compatible duties as assigned.

Benefits

  • The company describes a comprehensive benefits package intended to support team members’ health, future planning, and work-life balance; benefits may vary by employment status. Details are available on the company career site.
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