The Branch Management area oversees the overall performance, leadership, and operational integrity of branch locations. This role manages an assigned group or region of bank branches and is accountable for the group or region’s results. It oversees retail banking policy implementation, evaluates branch effectiveness through financial and activity reports, and advises and guides branch managers. The position also directs day-to-day branch operations, ensures regulatory compliance and strong operational controls, manages risk, and leads branch teams toward sales, service, and community engagement goals. It drives branch growth, strengthens client relationships, supports the bank’s presence, and implements enterprise strategies at the branch level while fostering teammate success, operational excellence, and long-term client loyalty. This role manages a department or small unit comprising multiple teams led by managers and/or team leaders. It owns short- to mid-term (1–3 years) execution of functional strategy and operational direction. The work involves complex problems requiring extensive investigation and analysis, along with influencing others to accept practices and approaches and communicating with and influencing executive leadership. A bachelor’s degree is required, though an equivalent combination of education and experience may be considered. The role typically requires mastery-level knowledge and skills in the assigned discipline, broad understanding across the job function, and 10 or more years of prior leadership experience. The position may require obtaining and/or maintaining NMLS registration. The role requires the ability to stand for extended periods and lift objects up to 30 pounds. Travel may be required; reliable transportation and a valid driver’s license are required if applicable.
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Job Type
Full-time
Career Level
Manager