Revops Manager
About The Position
Passage Health is hiring a Revops Manager to make its Sales, Marketing, and CX tools, processes, and data support predictable growth. Reporting to the Head of RevOps, this role administers the revenue technology stack, maintains enriched CRM records, owns pipeline reporting and forecasting, and partners with senior stakeholders on revenue initiatives. The position works closely with the VPs of Marketing and Sales on the go-to-market lifecycle and with the Head of CX on support, retention, and expansion motions. The Revops Manager will administer HubSpot and other go-to-market tools, lead vendor evaluations and migrations, resolve platform issues, identify and improve inefficient processes, and support cross-functional initiatives with Sales, Marketing, CX, and Finance. The role also drives adoption through training and documentation.
Requirements
- 4–6 years of experience in Revenue Operations, preferably at a high-growth startup.
- Direct, hands-on experience with HubSpot.
- Experience working cross-functionally with Sales, Marketing, and CX teams.
- Experience with marketing campaigns, attribution tracking, and lead lifecycle management.
- Strong communication skills, including the ability to work with senior-level stakeholders to understand, synthesize, and solve problems.
- A proactive mindset, with the ability to identify problems and drive them to resolution.
- Ability to work from the NYC office 4 days per week.
Nice To Haves
- Familiarity with LLM coworking tools and Skills, and an interest in improving productivity through their use; Claude is preferred.
- Experience in Revenue Operations at a high-growth startup.
Responsibilities
- Administer HubSpot and go-to-market tools, including Gong, Nooks, and Clay.
- Lead vendor evaluations and migrations while scaling the revenue technology stack without adding technical debt.
- Serve as the first responder when platform issues disrupt the team.
- Own pipeline reporting and forecasting so leadership can trust the numbers.
- Maintain clean, enriched CRM records and high-quality prospecting data for Sales representatives.
- Identify inefficiencies and blockers and resolve them, often using AI and automation.
- Act as systems lead on cross-functional initiatives with Sales, Marketing, CX, and Finance.
- Drive adoption of systems and processes through training and documentation.
- Partner with Marketing and Sales leadership on the go-to-market lifecycle and with CX leadership on support, retention, and expansion motions.
Benefits
- Competitive salary and equity.
- Healthcare, dental, and vision benefits.
- Outsized impact as an early employee, with work shaping the company and users’ experience.
- Meaningful work using your skills to help children with autism.
- A fast-paced environment with substantive challenges.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
