RevOps Lead

OfficeRnD•Chicago, IL
•Remote

About The Position

OfficeRnD is seeking a Revenue Operations Lead to serve as a strategic partner to the RevOps Senior Director and to Sales, Customer Success, and Marketing leaders. This is a high-impact, high-visibility individual contributor role with broad scope and direct access to senior leadership. The role focuses on identifying the issues and opportunities that matter, understanding the causes behind performance trends, and turning analysis into programs that improve go-to-market performance. It is not a CRM administration or report-production role. The Lead will own the GTM forecast and operating cadence, lead analysis supporting important commercial decisions, and run GTM projects from discovery through execution. The role also partners with Finance on revenue planning and supports cross-functional initiatives beyond GTM. The position is US remote and limited to the Eastern or Central time zones.

Requirements

  • At least 5 years of experience in similar roles.
  • Experience with SaaS business models.
  • Fluency in GTM SaaS metrics and understanding of how the metrics work.
  • Strong written and verbal communication skills and the ability to influence senior leaders across functions.
  • Comfort with ambiguity and the ability to quickly prioritize critical, deferrable, and unnecessary work.
  • Curiosity, drive, and the ability to learn quickly.
  • Ability to adapt prior playbooks to the company’s context and explain why they are appropriate.
  • Fluency with AI tools for building decks, forecast artifacts, and ad hoc analysis, and sound judgment about when not to trust AI outputs.

Nice To Haves

  • Vertical SaaS experience.
  • Experience at PE-backed companies at a similar stage, described as $10M–$50M.

Responsibilities

  • Partner with Sales, Customer Success, and Marketing leadership and establish and run weekly, monthly, and quarterly operating reviews.
  • Identify emerging problems, determine their root causes, scope solutions, and proactively surface opportunities to leaders.
  • Own GTM projects end to end, prioritizing work based on findings and leadership needs.
  • Represent RevOps on cross-functional initiatives outside GTM, such as product launches.
  • Build, maintain, and publish the GTM forecast, including Sales and Customer Success forecasts.
  • Create weekly, monthly, and quarterly cadence reports for each functional team.
  • Analyze performance trends and communicate a clear point of view to the executive team and board.
  • Lead research and deep analysis for major initiatives, such as total addressable market analysis, pricing and packaging changes, new verticals, and monetization ideas.
  • Perform ad hoc analysis for the CEO and senior leadership team.
  • Partner with Finance on GTM revenue planning, quota setting, territory design, and segmentation design.
  • Understand GTM systems and design effective processes within them without owning CRM administration.

Benefits

  • Additional paid days off.
  • A bonus paid day off for your birthday.
  • 401(k) matching.
  • Health insurance.
  • Additional parental benefits.
  • Remote-friendly flexibility.
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