Reverse Mortgage Inside Sales Loan Officer

Mutual of Omaha Mortgage•Tampa, FL
•Remote

About The Position

Mutual of Omaha Reverse Mortgage is seeking a Loan Officer to help retirees and their families understand how a Home Equity Conversion Mortgage (HECM) may support financial preparedness in retirement. The company emphasizes an educational process grounded in honest, ethical, and open dialogue, and aims to help customers on their timeline. Loan Officers are trained to listen, build rapport, and understand and analyze customers’ full financial situations to provide appropriate financial solutions for each client’s needs. This is a consumer-direct sales role with extensive leads, sales training, coaching, and opportunities for internal growth. The position is 100% remote. Compensation consists of a state or local minimum-wage base hourly rate plus commission; many top-producing Loan Officers earn six figures.

Requirements

  • Energetic and outgoing, with excellent communication skills and the ability to be persuasive.
  • Good character and integrity.
  • Ability to connect quickly with consumers and build rapport with potential clients.
  • Exceptional written and verbal communication skills, including excellent follow-up capabilities.
  • Strong ability and passion for closing deals and negotiating.
  • Ability to identify customers’ goals and objectives quickly.
  • Ambitious and motivated by opportunities for advancement.
  • Flexible and adaptable, able to learn and react quickly in a fast-paced environment, and able to multitask.
  • Strong sense of urgency and initiative.
  • Ability to handle a high volume of phone calls.
  • Basic computer and data-entry skills.

Nice To Haves

  • Valid SAFE and state license or certification.
  • Sales experience.
  • College degree.

Responsibilities

  • Listen to customers and build rapport with potential clients.
  • Understand and analyze customers’ full financial situations.
  • Identify customers’ goals and objectives and provide appropriate financial solutions.
  • Educate retirees and their families about the value of Home Equity Conversion Mortgages.
  • Communicate with customers through a high volume of phone calls.
  • Close deals and negotiate with potential clients.

Benefits

  • Vacation hours accrue each pay period; balance maximums are based on years of service.
  • 40 hours of paid sick time after 90 days of employment, with state sick-time requirements added as needed.
  • Nine paid holidays and one floating cultural celebration day.
  • Multiple PPO medical plans and an HDHP-eligible plan.
  • Dental coverage.
  • Vision coverage.
  • Company-paid life insurance.
  • 401(k) with a generous employer match.
  • Optional life insurance, FSA, and pet insurance.
  • Free legal services.
  • Employee loan program.
  • Consumer-direct compensation plan with base hourly pay and commission.
  • Incentive plans, competitions, company-paid trips, and contests.
  • Ongoing sales training, coaching, and opportunities for internal growth.
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