Reverse Mortgage Inside Sales Loan Officer
About The Position
Mutual of Omaha Reverse Mortgage seeks Loan Officers to help retirees and their families understand how a Home Equity Conversion Mortgage (HECM) may support financial preparedness in retirement. The company describes its approach as educational and customer-centered, emphasizing honest, ethical, and open dialogue and working on each customer's timeline. Loan Officers are trained to listen, build rapport, and understand and analyze customers' full financial situations. They aim to provide appropriate financial solutions for each client's needs. The role involves inside sales, handling a high volume of phone calls, and working remotely. Compensation consists of a state or local minimum-wage base hourly rate plus commission; the posting notes that many top-producing Loan Officers earn six figures.
Requirements
- Excellent communication skills, including strong written and verbal communication and follow-up capabilities.
- Ability to connect quickly with consumers and build rapport with potential clients.
- Ability and passion for closing deals and negotiating.
- Ability to identify customers' goals and objectives quickly.
- Adaptability, quick learning, and ability to multitask in a fast-paced environment.
- Strong sense of urgency and initiative.
- Ability to handle a high volume of phone calls.
- Basic computer and data-entry skills.
- Good character and integrity.
Nice To Haves
- Valid SAFE and state license or certification.
- Sales experience.
- College degree.
Responsibilities
- Listen to customers and build rapport.
- Understand and analyze customers' full financial situations.
- Identify customers' goals and objectives.
- Educate retirees and their families about the value of reverse mortgage products.
- Provide financial solutions appropriate to each client's specific needs.
- Handle a high volume of phone calls.
- Negotiate and close sales.
Benefits
- Vacation hours that accrue each pay period, with balance maximums based on years of service.
- 40 hours of paid sick time after 90 days of employment, with state sick-time requirements added as needed.
- Nine paid holidays and one floating cultural celebration day.
- Multiple PPO medical plans and an HDHP-eligible plan.
- Dental coverage.
- Vision coverage.
- Company-paid life insurance.
- 401(k) with employer match.
- Optional life insurance.
- Flexible spending account (FSA).
- Pet insurance.
- Free legal services.
- Employee loan program.
- Ongoing sales training and daily sales coaching.
- Incentive plans, competitions, company-paid trips, and contests.
- Continuous training and internal growth opportunities.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
