Reverse Mortgage Inside Sales Loan Officer

Mutual of Omaha Mortgage•Cincinnati, OH
•Remote

About The Position

Mutual of Omaha Reverse Mortgage is hiring an inside sales Loan Officer to educate retirees and their families about Home Equity Conversion Mortgages (HECMs) and help them consider financial solutions for retirement. Loan Officers are trained to listen, build rapport, and understand and analyze customers’ financial situations so they can provide solutions tailored to each client’s needs. The company emphasizes an honest, ethical, open, customer-led educational process. This is a 100% remote sales role supported by leads, ongoing training and coaching, and an extensive product line. Compensation includes a state or local minimum-wage base hourly rate plus commission; the posting notes that many top-producing Loan Officers earn six figures.

Requirements

  • Excellent written and verbal communication skills, including strong follow-up capabilities.
  • Ability to connect quickly with consumers and build rapport with potential clients.
  • Ability to persuade, negotiate, and close deals.
  • Ability to quickly identify customers’ goals and objectives.
  • Flexible and adaptable, with the ability to learn and react quickly in a fast-paced environment and multitask.
  • Strong sense of urgency and initiative.
  • Ability to handle a high volume of phone calls.
  • Basic computer and data-entry skills.
  • Good character and integrity.

Nice To Haves

  • Valid SAFE and state license or certification.
  • Sales experience.
  • College degree.

Responsibilities

  • Listen to customers and build rapport.
  • Understand and analyze customers’ full financial situations.
  • Educate retirees and their families about the value of Home Equity Conversion Mortgages (HECMs).
  • Identify customers’ goals and objectives and provide appropriate financial solutions for their needs.
  • Handle a high volume of phone calls.
  • Negotiate and close deals.

Benefits

  • Vacation hours accruing each pay period, with balance maximums based on years of service.
  • 40 hours of paid sick time after 90 days of employment, with applicable state sick-time requirements added as needed.
  • Nine paid holidays and one floating cultural celebration day.
  • Multiple PPO medical plans and an HDHP-eligible plan.
  • Dental coverage.
  • Vision coverage.
  • Company-paid life insurance.
  • 401(k) with an employer match.
  • Optional life insurance.
  • Flexible spending account (FSA).
  • Pet insurance.
  • Free legal services.
  • Employee loan program.
  • Sales incentive plans, competitions, company-paid trips, and contests.
  • Ongoing sales training and daily sales coaching.
  • Continuous training and opportunities for internal growth.
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