Reverse Mortgage Inside Sales Loan Officer

Mutual of Omaha Mortgage•Atlanta, GA
•Remote

About The Position

Mutual of Omaha Reverse Mortgage is seeking an inside sales Loan Officer to help retirees and their families understand the Home Equity Conversion Mortgage (HECM) and assess its suitability as a retirement-planning tool. The company emphasizes educating customers through honest, ethical, and open dialogue, and assisting them on the customer's timeline. Loan Officers are trained to listen, build rapport, and understand and analyze customers' overall financial situations. The goal is to provide appropriate financial solutions tailored to each client's needs. This is a 100% remote role with a compensation plan consisting of a state or local minimum-wage base hourly rate plus commission. The posting notes that many top-producing Loan Officers earn six figures.

Requirements

  • Energetic and outgoing, with excellent communication skills and the ability to be persuasive.
  • Good character and integrity.
  • Ability to connect quickly with consumers and build rapport with potential clients.
  • Exceptional written and verbal communication skills, including excellent following capabilities.
  • Strong ability and passion for closing deals and negotiating.
  • Ability to learn and react quickly in a fast-paced environment and to multitask.
  • Strong sense of urgency and initiative.
  • Ability to handle a high volume of phone calls.
  • Basic computer and data-entry skills.

Nice To Haves

  • Valid SAFE and state license or certification is strongly preferred.
  • Sales experience is preferred.
  • A college degree is preferred but not mandatory.

Responsibilities

  • Listen to customers and build rapport with them.
  • Understand and analyze customers' full financial situations.
  • Identify customers' goals and objectives.
  • Educate retirees and their families about HECM and its potential role in retirement planning.
  • Provide financial solutions appropriate to each client's specific needs.
  • Handle a high volume of phone calls.
  • Negotiate and close sales.

Benefits

  • Vacation hours accruing each pay period, with balance maximums based on years of service.
  • 40 hours of paid sick time after 90 days of employment; state sick-time requirements are added as needed.
  • Nine paid holidays and one cultural celebration day (floating holiday).
  • Multiple PPO medical plans and an HDHP-eligible plan.
  • Dental coverage.
  • Vision coverage.
  • Company-paid life insurance.
  • 401(k) with a generous employer match.
  • Optional life insurance.
  • Flexible spending account (FSA).
  • Pet insurance.
  • Free legal services.
  • Employee loan program.
  • Commission-based compensation and incentive plans.
  • Company-paid trips and contests.
  • Ongoing sales training, coaching, and opportunities for internal growth.
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