Reverse Mortgage Inside Sales Loan Officer

Mutual of Omaha Mortgage • Philadelphia, PA

8d • Remote

About The Position

Mutual of Omaha Reverse Mortgage is hiring an inside sales Loan Officer to help retirees and their families understand financial options for retirement, with a focus on the Home Equity Conversion Mortgage (HECM). Loan Officers listen to customers, build rapport, and assess their overall financial situations to provide solutions suited to each client’s needs. The company emphasizes an educational process based on honest, ethical, and open dialogue, working on the customer’s timeline.

The role offers a consumer-direct sales environment with leads, ongoing training and coaching, and opportunities for internal growth. It is 100% remote. Compensation includes a state or local minimum-wage base hourly rate plus commission; the posting notes that many top-producing Loan Officers earn six figures.

Requirements

• Excellent written and verbal communication skills, including strong follow-up capabilities.
• Ability to connect quickly with consumers and build rapport.
• Strong ability and passion for closing deals and negotiating.
• Ability to quickly identify customers’ goals and objectives.
• Ambition and motivation for advancement.
• Flexibility and adaptability, with the ability to learn and react quickly in a fast-paced environment and multitask.
• Strong sense of urgency and initiative.
• Ability to handle a high volume of phone calls.
• Basic computer and data-entry skills.

Nice To Haves

• Valid SAFE and state license or certification.
• Sales experience.
• College degree.

Responsibilities

• Listen to customers and build rapport with them.
• Understand and analyze customers’ full financial situations.
• Identify customers’ goals and objectives and provide appropriate financial solutions.
• Educate retirees and their families about the Home Equity Conversion Mortgage (HECM) and its role in retirement planning.
• Handle a high volume of phone calls.
• Build relationships with potential clients, negotiate, and close deals.

Benefits

• Vacation hours accrued per pay period, with balance maximums based on years of service.
• 40 hours of paid sick time after 90 days of employment, with applicable state sick-time requirements added as needed.
• Nine paid holidays and one floating cultural celebration day.
• Multiple PPO medical plans and an HDHP-eligible plan.
• Dental coverage.
• Vision coverage.
• Company-paid life insurance.
• 401(k) with a generous employer match.
• Optional life insurance.
• Flexible spending account (FSA).
• Pet insurance.
• Free legal services.
• Employee loan program.
• Ongoing sales training and daily sales coaching.
• Incentive plans, competitions, company-paid trips, and contests.
• Continuous training and internal growth opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed