Reverse Mortgage Inside Sales Loan Officer

Mutual of Omaha Mortgage•Minneapolis, MN
•Remote

About The Position

Mutual of Omaha Reverse Mortgage is seeking an inside sales Loan Officer to help retirees and their families understand how a Home Equity Conversion Mortgage (HECM) may support financial preparedness in retirement. The company emphasizes an educational process based on honest, ethical, and open dialogue, and aims to provide financial solutions tailored to each customer's needs and timeline. Loan Officers are trained to listen, build rapport, and understand and analyze customers' full financial situations. The role involves connecting with consumers, identifying their goals and objectives, and guiding them through appropriate product solutions. The position is 100% remote and offers a state/local minimum-wage base hourly rate plus commission; the posting notes that many top-producing Loan Officers earn six figures.

Requirements

  • Energetic and outgoing, with excellent communication skills and the ability to be persuasive.
  • Good character and integrity.
  • Ability to connect quickly with consumers and build rapport with potential clients.
  • Exceptional written and verbal communication skills, including excellent follow-up capabilities.
  • Strong ability and passion for closing deals and negotiating.
  • Ability to quickly identify customers' goals and objectives.
  • Ambitious and motivated by the opportunity for advancement.
  • Flexible and adaptable, with the ability to learn and react quickly in a fast-paced environment and multitask.
  • Strong sense of urgency and initiative.
  • Ability to handle a high volume of phone calls.
  • Basic computer and data-entry skills.

Nice To Haves

  • Valid SAFE and state license or certification is strongly preferred.
  • Sales experience is preferred.
  • A college degree is preferred but not mandatory.

Responsibilities

  • Listen to customers and build rapport with them.
  • Understand and analyze customers' full financial situations.
  • Identify customers' goals and objectives and provide appropriate financial solutions.
  • Educate retirees and their families about reverse mortgage products and their potential role in retirement planning.
  • Handle a high volume of phone calls.
  • Persuade and negotiate with prospective customers and work to close deals.
  • Complete related computer and data-entry tasks.

Benefits

  • Vacation hours accrue each pay period; balance maximums are based on years of service.
  • 40 hours of paid sick time after 90 days of employment, with state sick-time requirements added as needed.
  • Nine paid holidays and one floating cultural celebration day.
  • Multiple PPO medical plans and an HDHP-eligible plan.
  • Dental coverage.
  • Vision coverage.
  • Company-paid life insurance.
  • 401(k) with a generous employer match.
  • Optional life insurance.
  • Flexible spending account (FSA).
  • Pet insurance.
  • Free legal services.
  • Employee loan program.
  • One of the best consumer-direct compensation plans in the market.
  • Leads provided through the company's marketing program.
  • Ongoing sales training and daily sales coaching.
  • Incentive plans, competitions, company-paid trips, and contests.
  • Continuous training and internal growth opportunities.
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