RevOps Manager

Posh • New York, NY

4d • $150,000 - $170,000 • Onsite

About The Position

Posh is hiring a Revenue Operations Manager to own the systems, tooling, data, and enablement used by its go-to-market (GTM) teams. The role focuses on the architecture, administration, automation, integrations, reporting, and data hygiene of the GTM technology stack, as well as helping teams adopt the processes and tools. It also owns the operational administration of compensation and planning, including commissions, quotas, quota and capacity models, and support for annual and quarterly planning.

The Revenue Operations Manager reports to the Head of Finance, partners closely with GTM leadership, and serves as the day-to-day point person for Sales, Customer Success, Account Management, Marketing, and Support. This is an in-person position five days a week at Posh’s SoHo, New York City office.

Requirements

• 4–7 years of experience in Revenue Operations, Sales Operations, or GTM Systems.
• At least 2 years as the primary CRM administrator or architect in a high-growth environment.
• Deep hands-on expertise in HubSpot, including objects, workflows, automation, integrations, permissions, and reporting.
• Familiarity with surrounding GTM tools for enrichment, sequencing, routing, customer success, and forecasting.
• Experience building and running GTM enablement, including onboarding, ramp programs, process training, and driving tool adoption.
• Experience administering commissions and quotas, with a working understanding of compensation plan mechanics, accelerators, clawbacks, and SPIFs.
• Ability to build quota, capacity, and territory models in spreadsheets and support planning cycles with clean, defensible numbers.
• Strong data and reporting skills, including SQL or equivalent, dashboard building, and turning messy CRM data into clear operating decisions.
• Builder mentality with a bias toward shipping, documenting, and iterating.
• Comfort managing a small team and working cross-functionally with Finance, Product, Data, and GTM leadership.

Nice To Haves

• Experience at a high-growth marketplace, fintech, or consumer technology company.
• Experience implementing or migrating a CRM, Customer Success, or commissions platform.
• Experience with lightweight GTM engineering, such as scripting, APIs, Zapier/Clay-style automation, or AI-assisted workflows.
• Experience scaling GTM operations through Series B to Series D.
• Experience building RevOps processes from an earlier stage of maturity.

Responsibilities

• Administer and architect the CRM and related GTM tools, including prospecting, enrichment, routing, sequencing, customer success, forecasting, reporting, and AI tools; manage integrations, automation, permissions, field design, and the tool roadmap.
• Audit systems and maintain accurate, decision-ready CRM data through data standards, lifecycle definitions, deduplication, hygiene, and quality monitoring.
• Own onboarding and ramp for new GTM hires, ongoing process and tooling training, playbooks and collateral, and adoption tracking.
• Build and maintain pipeline, funnel, forecast, activity, and post-sale reporting, including NRR, churn, renewals, and adoption; enable self-serve reporting where possible.
• Calculate monthly and quarterly commissions; maintain compensation plan documentation; manage rep disputes, exceptions, and SPIF tracking; and partner with Finance on accuracy, accruals, payout timing, and plan changes.
• Build and maintain quota allocations, territory and book-of-business assignments, ramp assumptions, and capacity models as headcount, segments, and targets change.
• Support annual and quarterly GTM planning with data, models, and tooling for headcount, quotas, coverage, and pipeline targets; translate approved plans into CRM configuration, quotas, and reporting.
• Own channel attribution and conversion tracking across organizer acquisition paths, ensuring leads and deals have the correct source and owner, maintaining a shared GMV attribution model, and tracking channel conversion from first touch to first event live.
• Work cross-functionally with Finance, Product, Data, and GTM leadership; manage a small team.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed