Temp Revenue Operations Assistant

Sesame Workshop • New York, NY

2d • Hybrid

About The Position

Sesame Workshop is seeking a Temporary Revenue Operations Assistant to support the ongoing operations of its Revenue team, with a focus on maintaining donor information systems and ensuring donor records are complete and accurate and gift data is recorded promptly and correctly. The role reports to the VP, Revenue Operations, works closely with the Finance department, and serves as the key point of contact for reconciling contributions.

The position is based at Sesame Workshop’s headquarters at 1900 Broadway in Manhattan, New York, and follows a hybrid work model. In-office requirements vary by role and employee group and currently range from two to five designated days per week. The assistant may also perform other related duties to support team and organizational priorities.

Requirements

• B.A. or B.S. degree or equivalent experience.
• Knowledge of gift processing and data management best practices.
• Experience with CRM systems; Salesforce is preferred.
• Working knowledge of MS Office, including Outlook, Word, and Excel.
• Knowledge of nonprofit finance conventions.
• Strong attention to detail and commitment to accuracy.
• Ability to manage multiple tasks and prioritize effectively.

Nice To Haves

• Experience with Salesforce CRM systems.

Responsibilities

• Generate accurate financial and analytical reports, develop and implement gift-entry policies, and ensure the database effectively captures donor gift information.
• Maintain and quality-check the database, including entering constituent feedback, identifying duplicate records, and merging records.
• Work with Finance to ensure gifts and payments are accurately and completely recorded and reconciled to the General Ledger.
• Enter offline and online gifts into the database accurately, with proper allocation and acknowledgment.
• Serve as a first point of contact for donors by managing the Individual Giving email and voicemail inboxes.
• Provide general office administrative support, including ordering office supplies and processing invoices.
• Provide intra-departmental support as needed and perform other related duties to support team and organizational priorities.

What This Job Offers

• Career Level: Entry Level