Revenue Operations

Finch•New York, NY

About The Position

Finch is hiring a Revenue Operations professional to build and own the systems and processes that help its sales team turn demand into revenue. The role spans pipeline visibility, sales incentives, market research, CRM and sales processes, and tools that make selling easier across Finch and National Advocates. The hire will work closely with the founder and help establish a function that has not previously had a dedicated owner. The position offers exposure to analytics, commercial strategy, and AI-assisted building.

Requirements

  • Around 1–4+ years of analytics or operations experience, with evidence of fast learning and meaningful ownership.
  • Strong quantitative skills in SQL or advanced spreadsheets, including the ability to retrieve, check, and explain data.
  • Experience building something useful with AI or automation.
  • Ability to turn messy problems into clear operating processes and close loops without being chased.
  • Creativity in generating ideas, researching a market, and testing approaches quickly.

Nice To Haves

  • Exposure to sales operations, revenue operations, or go-to-market work.
  • Experience with HubSpot.
  • Experience with B2B selling to small businesses.

Responsibilities

  • Build a reliable weekly view of pipeline across Finch and National Advocates, using clear definitions and trusted numbers.
  • Identify weak points in the sales funnel and test improvements to help representatives close more business.
  • Design a scalable commission and incentive plan for National Advocates as the sales team grows.
  • Map the market for both offerings and build prioritized lead lists to guide outbound targeting.
  • Use AI and automation to build tools and remove manual work, including friction in contracting.
  • Improve rigor in the CRM and sales processes, and maintain the systems after launch.
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