Revenue Operations Analyst

Chainalysis•New York City, NY
•Hybrid

About The Position

The Revenue Operations Analyst will optimize operating processes, support key business reviews, and drive consistency across business partners within a globally distributed revenue organization. The role collaborates with revenue operations and geographic business partners to improve efficiency, data quality, reporting, forecasting, and operational rigor. Responsibilities include preparing and executing sales pipeline and forecast reviews, monthly and quarterly business reviews, and fiscal year planning; developing and maintaining reports, analyses, dashboards, reporting processes, and tools; improving business-partner data inputs; addressing business risks such as accounts receivable aging and extension requests; supporting recurring Revenue Operations work; investigating automation opportunities; and documenting standard operating procedures. The role is based in New York, with hybrid work preferred; alternatively, candidates in the Eastern Time Zone are preferred. Visa sponsorship is unavailable. Chainalysis expects employees to develop AI fluency, take responsibility for the quality of AI-assisted work, experiment with provided tools and workflows, and bring ideas for improving how work gets done.

Requirements

  • 1–3 years of experience in sales operations, finance, or a similar analytical role, with a record of driving significant improvements.
  • Ability to interpret complex data and provide actionable insights.
  • Proficiency with Salesforce and Google Suite products.
  • Experience using AI tools to streamline processes and remove redundancies.
  • Exceptional attention to detail and organizational skills.
  • Strong communication and interpersonal skills, including the ability to collaborate effectively across departments.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.

Nice To Haves

  • Interest in cryptocurrency, blockchain, and related technologies, or strong curiosity and willingness to learn.
  • Prior experience at a high-growth internet or software company.
  • Strong interest in leveraging AI tools.

Responsibilities

  • Collaborate with Revenue Operations to prepare for and execute sales pipeline and forecast reviews, monthly and quarterly business reviews, and fiscal year planning.
  • Collaborate on the design, evolution, and maintenance of reports, analyses, and dynamic dashboards that support business decisions.
  • Support the development, enhancement, and maintenance of reporting processes and tools for business partners.
  • Maintain and improve the quality of data inputs across the business partners function.
  • Partner with business partners to address business risks and make resolution visible, including accounts receivable aging and extension requests, and ensure information is actioned in a timely manner.
  • Partner with geographic business partners on recurring Revenue Operations activities, including Salesforce data integrity and maintenance, account creation, lead routing, weekly forecasting reviews, and dashboard updates.
  • Work with business partners to investigate and build automated solutions that reduce manual processes.
  • Collaborate with Revenue Operations to document and develop standard operating procedures.
  • Develop AI fluency, take ownership of AI-assisted outputs and their quality, experiment with tools and workflows, and contribute ideas for improving work processes.
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