Temporary Task Force Revenue Manager

HEI Hotels and Resorts•Fairfield, CT

12d

About The Position

The Temporary Task Force Revenue Manager optimizes hotel room and catering revenue by working with the General Manager, Director of Sales, Front Office Manager, and revenue team to implement strategies. The role monitors distribution channels and manages inventory, market mix, and pricing; communicates demand patterns; assists with forecasting; and develops strategies to increase market share. The manager also supports revenue programs and initiatives, analyzes competitor pricing and products, participates in pricing decisions and hotel planning, and produces and presents revenue reports. The position includes facilitating sales and revenue strategy meetings and may involve interviewing, hiring, training, evaluating, and addressing performance or personnel issues.

Requirements

Two years of revenue management experience required.
In-depth understanding of spreadsheets and statistical methods for analyzing data.
Strong analytical skills and ability to identify relevant data and draw inferences about its impact on hotel revenues.
Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, business plans, repairs and maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
Ability to use property management, reservation, and revenue management systems to forecast and implement optimal strategies.
Effective verbal and written communication skills.
Ability to adapt communication style for different audiences.

Nice To Haves

Bachelor’s degree in Hotel Administration, Business, Statistics, Marketing, Finance, or a relevant field of work is preferred.

Responsibilities

Update and manage selling strategies and product information across distribution channels and reservation sources, including onsite sources, third-party providers, call centers, websites, and GDS.
Analyze and forecast demand to optimize RevPAR, establish selling and oversell strategies, and determine optimal market mix.
Work with the General Manager, Director of Sales, and hotel team to develop strategies for increasing room and catering revenue.
Work with the Regional Director of Revenue Management to implement revenue management programs and initiatives at the hotel.
Conduct ongoing competitor price and product analyses to maintain appropriate rate positioning and product offerings.
Participate in pricing decisions for transient, group, and wholesale segments.
Facilitate sales and revenue strategy meetings.
Interview, hire, train, recommend performance evaluations, resolve problems, maintain open communication, and recommend discipline or termination when appropriate.
Participate in budgeting and business planning for Food and Beverage, including Catering, and other revenue-generating departments.
Contribute to annual budgeting and the sales and marketing plan process.
Generate and distribute daily, weekly, and monthly revenue management reports and present results across segments, including internet channels.
Maintain historical statistical data across distribution channels and market segments.
Monitor travel-related websites for competitiveness in availability and price.
Comply with attendance rules and be available to work regularly.
Perform other job-related duties as assigned.