Revenue Cycle Specialist Front-End
About The Position
Southcoast Health is seeking a Front-End Revenue Cycle Specialist to support patient access and revenue cycle operations. Under the general supervision of the Team Leader, this role handles patient registration, insurance verification, pre-registration, and point-of-service collections. The specialist ensures patient information is accurate and helps patients understand their financial responsibilities. Additional duties include referring patients for financial counseling, supporting Medicare compliance through IM and MOON forms, managing valuables, and coordinating morgue activities. The role involves customer service, regulatory compliance, and collaboration with clinical and revenue cycle teams. On-site coverage is required at public arrival desks and the Emergency Department at Charlton Memorial Hospital in Fall River, Massachusetts. The position is scheduled for 24 hours per week on the night shift, 11:15 p.m. to 7:15 a.m., with weekend and holiday rotation.
Requirements
- Completion of four years of high school plus additional required courses or training.
- Excellent communication and interpersonal skills.
- Strong computer skills, including experience with medical-based programs.
- Must be fully vaccinated against seasonal influenza and COVID-19, or qualify for an exemption and sign a statement certifying the choice to be exempt after hire.
Nice To Haves
- Associate's degree preferred.
- Medical Terminology Certificate preferred.
- Proficiency with Word, Excel, and other software programs preferred.
- Over three years of related health care experience, including work with third-party payers, preferred.
- CHAM (Certified Healthcare Access Manager) or CHAA (Certified Healthcare Access Associate) certification encouraged.
Responsibilities
- Register patients and complete pre-registration.
- Verify insurance coverage.
- Collect payments at the point of service.
- Ensure patient data is accurate and educate patients about their financial responsibilities.
- Refer patients for financial counseling as appropriate.
- Support Medicare compliance, including completion of IM and MOON forms.
- Manage patient valuables and coordinate morgue activities.
- Provide customer service and comply with applicable regulations.
- Collaborate with clinical and revenue cycle teams.
- Provide on-site coverage at public arrival desks and the Emergency Department.
Benefits
- $600 new-hire sign-on bonus; rehires whose employment ended more than one year ago are also eligible.
- Competitive pay and comprehensive benefits package.
- Generous Earned Time Off package.
- Employee Wellbeing Program.
- 403B Retirement Plan with company match.
- Tuition assistance and Federal Loan Forgiveness programs.
- Professional growth opportunities and customized leadership training.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
