Revenue Cycle Specialist Front-End

Southcoast Health System, Inc. • Fall River, MA

8d • $18 - $29 • Onsite

About The Position

Southcoast Health is seeking a Front-End Revenue Cycle Specialist to handle patient registration, insurance verification, pre-registration, and point-of-service collections. The specialist ensures patient information is accurate and helps patients understand their financial responsibilities. Additional duties include referring patients for financial counseling, supporting Medicare compliance through IM and MOON forms, managing valuables, and coordinating morgue-related processes. The role involves customer service, regulatory compliance, and collaboration with clinical and revenue cycle teams. On-site coverage is required at public arrival desks and the Emergency Department.

This is a 24-hour-per-week position at Charlton Memorial Hospital in Fall River, Massachusetts. The schedule is a day shift from 7:00 a.m. to 3:30 p.m., with weekend and holiday rotation. A $600 new-hire sign-on bonus is offered; rehires whose employment ended more than one year ago are also eligible. The pay range is $18.04–$29.05 per hour, with the rate determined by experience.

Requirements

• Completion of four years of high school plus additional required courses or training.
• Excellent communication and interpersonal skills.
• Strong computer skills, including experience with medical-based programs.
• Must be fully vaccinated against seasonal influenza and COVID-19, or qualify for an exemption for medical or personal reasons by signing a statement after hire.

Nice To Haves

• Associate's degree preferred.
• Medical Terminology Certificate preferred.
• Proficiency with Word, Excel, and other software programs preferred.
• Over three years of related health care experience, including working with third-party payers, preferred.
• CHAM (Certified Healthcare Access Manager) or CHAA (Certified Healthcare Access Associate) encouraged.

Responsibilities

• Handle patient registration, insurance verification, pre-registration, and point-of-service collections.
• Ensure accurate patient data and educate patients about their financial responsibilities.
• Refer patients for financial counseling.
• Support Medicare compliance, including IM and MOON forms.
• Manage patient valuables and coordinate morgue-related processes.
• Provide customer service and ensure regulatory compliance.
• Collaborate with clinical and revenue cycle teams.
• Provide on-site coverage at public arrival desks and the Emergency Department.

Benefits

• Competitive pay and comprehensive benefits package.
• Generous Earned Time Off package.
• Employee Wellbeing Program.
• 403B Retirement Plan with company match.
• Tuition assistance and Federal Loan Forgiveness programs.
• Professional growth opportunities and customized leadership training.
• $600 new-hire sign-on bonus; eligible rehires must have been terminated for more than one year.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED