Revenue Cycle Specialist Front-End

Southcoast Health System, Inc. • Fall River, MA

8d • $18 - $29 • Onsite

About The Position

Southcoast Health is seeking a Front-End Revenue Cycle Specialist. Under the general supervision of the Team Leader, the specialist handles patient registration, insurance verification, pre-registration, and point-of-service collections. The role ensures accurate patient data and educates patients about their financial responsibilities. Additional duties include financial counseling referrals, Medicare compliance through IM and MOON forms, valuables management, and morgue coordination. The specialist provides customer service, supports regulatory compliance, and collaborates with clinical and revenue cycle teams. On-site coverage is required at public arrival desks and the Emergency Department.

This is a 40-hour-per-week day-shift position, scheduled 7:00 a.m. to 3:30 p.m., with weekend and holiday rotation. The position is located at Charlton Memorial Hospital in Fall River, Massachusetts. A $1,000 new-hire sign-on bonus is offered; rehires whose employment ended more than one year ago are also eligible. Pay is determined based on experience, within the stated range of $18.04–$29.05 per hour.

Requirements

• Completion of four years of high school plus additional required courses or training.
• Excellent communication and interpersonal skills.
• Strong computer skills, including experience with medical-based programs.
• Must be fully vaccinated against seasonal influenza and COVID-19, or qualify for a medical or personal exemption by signing a statement upon hire.

Nice To Haves

• Associate's degree preferred.
• Medical Terminology Certificate preferred.
• Proficiency with Word, Excel, and other software programs preferred.
• Over three years of related health care experience, including work with third-party payers, preferred.
• CHAM (Certified Healthcare Access Manager) or CHAA (Certified Healthcare Access Associate) certification encouraged.

Responsibilities

• Handle patient registration, insurance verification, pre-registration, and point-of-service collections.
• Ensure patient information is accurate and educate patients about their financial responsibilities.
• Make financial counseling referrals.
• Support Medicare compliance, including completion of IM and MOON forms.
• Manage patient valuables and coordinate morgue-related processes.
• Provide customer service and support regulatory compliance.
• Collaborate with clinical and revenue cycle teams.
• Provide on-site coverage at public arrival desks and the Emergency Department.

Benefits

• $1,000 new-hire sign-on bonus; eligible rehires must have been separated for more than one year.
• Competitive pay and comprehensive benefits package.
• Generous Earned Time Off package.
• Employee Wellbeing Program.
• 403B retirement plan with company match.
• Tuition assistance and Federal Loan Forgiveness programs.
• Professional growth opportunities and customized leadership training.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED