Revenue Cycle Specialist Front-End

Southcoast Health System • Fall River, MA

24d • Onsite

About The Position

The Front-End Revenue Cycle Specialist handles patient registration, insurance verification, pre-registration, and point-of-service collections. The role ensures accurate patient data and educates patients about their financial responsibilities. Additional duties include financial counseling referrals, Medicare compliance through IM and MOON forms, valuables management, and morgue coordination. The specialist provides customer service, follows regulatory requirements, and collaborates with clinical and revenue cycle teams. On-site coverage is required at public arrival desks and the Emergency Department.

This position is at Charlton Memorial Hospital in Fall River, Massachusetts. It is scheduled for 24 hours per week on the night shift, 11:15 p.m. to 7:15 a.m., with weekend and holiday rotation. The pay range is $18.04–$29.05 per hour, determined by experience. A $600 new-hire sign-on bonus is offered; rehires whose prior employment ended more than one year ago are also eligible.

Requirements

• Completion of four years of high school plus additional courses or training.
• Excellent communication and interpersonal skills.
• Strong computer skills, including experience with medical-based programs.
• Must be fully vaccinated against seasonal influenza and COVID-19, or qualify for an exemption for medical or personal reasons by signing a statement certifying the choice to be exempt once hired.

Nice To Haves

• Associate's Degree preferred.
• Medical Terminology Certificate preferred.
• Proficiency with Word, Excel, and other software programs preferred.
• More than three years of related health care experience, including working with third-party payers, preferred.
• CHAM (Certified Healthcare Access Manager) or CHAA (Certified Healthcare Access Associate) encouraged.

Responsibilities

• Handle patient registration, insurance verification, pre-registration, and point-of-service collections.
• Ensure patient data is accurate and educate patients on their financial responsibilities.
• Make financial counseling referrals.
• Support Medicare compliance, including handling IM and MOON forms.
• Manage patient valuables and coordinate morgue-related matters.
• Provide customer service and comply with applicable regulations.
• Collaborate with clinical and revenue cycle teams.
• Provide on-site coverage at public arrival desks and the Emergency Department.

Benefits

• Competitive pay and comprehensive benefits package.
• Generous Earned Time Off package.
• Employee Wellbeing Program.
• 403B Retirement Plan with company match.
• Tuition assistance and Federal Loan Forgiveness programs.
• Professional growth opportunities and customized leadership training.
• $600 new-hire sign-on bonus; eligible rehires must have been separated for more than one year.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED