Revenue Cycle Coordinator

Pacifica Hospital of the Valley•Sun Valley, CA

About The Position

The Revenue Cycle Coordinator provides primary support for Treatment Authorization Request (TAR) processing and related administrative work. The role prepares, submits, and tracks TARs, assembles supporting documents, monitors deadlines and expirations, and maintains accurate activity records. It also supports Care Coordinators with discharge-planning paperwork and helps manage business-office documents and patient files for billing and audit readiness. The coordinator follows up with Business Office personnel and on assigned accounts to verify receipt of TARs, updates to master files, transmission of PFS records, claim delivery, claim status, and payment status.

Responsibilities

  • Prepare, submit, and track Treatment Authorization Requests (TARs) according to established workflows.
  • Assemble required TAR packet documents, including clinical notes, forms, and face sheets.
  • Track TAR deadlines, follow-ups, and expirations, and notify care coordinators when updates are needed.
  • Maintain accurate logs, spreadsheets, and checklists for TAR activity.
  • Upload, scan, and file TAR-related documents in the EMR or shared drives.
  • Assist Care Coordinators with non-clinical tasks, including paperwork for SNF placements, transportation forms, DME requests, and other discharge-planning documents.
  • Support patient discharge coordination by ensuring required administrative paperwork is complete and filed.
  • Scan, fax, email, and route business-office documents to Billing Records, Fiscal Services, and other administrative teams.
  • Help maintain complete patient files for billing and audit readiness.
  • Forward authorization documents, scanned records, and administrative forms to billing teams.
  • Follow up with Business Office personnel to ensure account TARs have been received timely, master files have been updated, and PFS records are transmitted timely.
  • Call on assigned accounts to confirm claims have reached their destination and check claim and payment status.
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