Revenue Cycle Coordinator

BrightSpring Health Services•Nashville, TN

About The Position

The Revenue Cycle Coordinator performs accounts receivable functions related to revenue, billing, and cash processes. The role works with operations to resolve denials, ensures claims are billed according to schedule, and supports revenue balancing, reporting, cash handling, and customer account inquiries. BrightSpring Health Services provides home- and community-based health solutions for people needing specialized or chronic care. Its service lines include pharmacy, home health care, and rehabilitation, serving customers, clients, and patients across all 50 states.

Requirements

  • Two to three years of accounting-related experience.
  • Analytical abilities, effective communication skills, organizational skills, and a team-oriented approach.
  • Knowledge of general accounting methods.
  • Above-average proficiency with Excel, Word, and Oracle accounting applications.
  • Ability to handle multiple tasks, meet deadlines, and work effectively with other departments.

Nice To Haves

  • Associate degree in Accounting or Finance preferred.

Responsibilities

  • Perform general accounts receivable functions related to revenue, billing, and cash processes.
  • Upload or key revenue received from operations.
  • Follow the billing schedule to ensure claims are billed in a timely manner.
  • Work with operations to resolve denials.
  • Complete month-end close processes, including revenue balancing and reporting.
  • Lead monthly accounts receivable calls with assigned operations to address aging and participate in monthly Critical Account calls for the region.
  • Follow proper procedures for revenue adjustments.
  • Work unapplied cash and complete cash transfers, including daily cash deposits and cash control sheets.
  • Assist with reviewing and processing refund requests, charge backs, returns, and bad checks.
  • Answer questions throughout the month about revenue, billing, and aging issues.
  • Communicate with customers in a timely manner regarding claims, invoice payments, phone inquiries, and account updates.
  • Perform other duties as assigned.
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