Lead Staffing Coordinator, Revenue Cycle

Sanford Health • Bemidji, MN

4d • $21 - $33

About The Position

The Lead Staffing Coordinator, Revenue Cycle serves as an expert in staffing needs for assigned areas, based on work volume. The primary role is to assist locations with staffing needs, including coverage for planned and unexpected time off and open positions. The position requires self-direction, accountability, and minimal supervision.

This experienced professional performs complex work and applies in-depth knowledge of staff scheduling practices to ensure locations have the coverage needed for daily work volumes. The coordinator maintains staffing schedules, reviews and approves time-off requests based on staffing needs (sometimes with guidance from revenue cycle leadership), responds to unplanned absences, and assigns coverage. The role uses independent judgment and may recommend approaches to management. It may also assist with productivity management and department reports, along with other duties assigned by Revenue Cycle leadership.

Requirements

• Two years of experience in the revenue cycle practices relevant to the area supported.
• Significant experience with appropriate revenue cycle functions for the supported area.
• Experience coaching and training others, particularly in scheduling or scheduling software utilization.
• High school diploma or equivalent preferred.
• Associate degree preferred.
• Five years of customer service experience preferred.

Nice To Haves

• High school diploma or equivalent.
• Associate degree.
• Five years of customer service experience.

Responsibilities

• Assist locations with staffing needs, including coverage for planned and unexpected time off and open positions.
• Ensure locations have coverage appropriate to daily work volumes.
• Review and approve time-off requests based on staffing needs, sometimes under the approval and guidance of revenue cycle leadership.
• Keep staffing schedules up to date based on staff availability, open positions, and time-off requests.
• Respond to calls about unplanned absences and assign appropriate coverage based on work volumes and staffing needs.
• Exercise independent judgment and make recommendations to management on approaches or options for staff scheduling objectives.
• May assist in managing productivity and department reports.
• Perform other duties as assigned by Revenue Cycle leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed