About The Position

The Revenue Cycle Application Analyst III is a senior-level analyst responsible for developing in-depth knowledge of Epic Resolute and independently completing project work. The role leads or supports system build, testing, workflow and project documentation, implementation, ongoing maintenance, and daily support of Epic Resolute. The analyst works independently with clients, helps guide decision-making, applies critical thinking, and follows through on solutions to identified issues. The position works with client management to identify complex business requirements and processes, translate requirements into system functionality, and evaluate and recommend efficient, cost-effective system designs. It collaborates with development, operations, technical support, and other IT teams through development and installation, and ensures new installations fit the existing application and data environment. The analyst may guide other application analysts and may serve as a project leader.

Requirements

  • Bachelor's degree, preferably in Business Administration, Information Technology, Finance, or Healthcare, or an equivalent combination of education and pertinent experience in the healthcare field.
  • Three to four or more years of experience in Epic Resolute; higher experience is preferred.
  • Epic Resolute Professional Billing certification and experience required.

Nice To Haves

  • Experience working in a healthcare organization with managed care, billing and accounts receivable, and/or reimbursement activity.
  • Experience working on medium- to large-sized systems projects in a technology-driven environment.
  • Charge Router certificate.

Responsibilities

  • Achieve Epic Resolute certification as determined by the Epic Course Catalog.
  • Demonstrate understanding of billing workflows and business operational functions and objectives.
  • Work with client management to identify and specify complex business requirements and processes.
  • Collect and transform business requirements into system functionality.
  • Research and evaluate alternative solutions and recommend efficient, cost-effective systems designs, considering existing systems, available technology, equipment capacity and limitations, operating time, and desired results.
  • Work with development, operations, technical support, and other IT areas throughout development and installation.
  • Design detailed systems testing plans to ensure accurate and effective products.
  • Provide direction and guidance to other application analysts as needed.
  • Act as a project leader as needed.
  • Support software applications to ensure optimal utilization, functionality, and availability.
  • Analyze reasonably complex software problems and develop and implement solutions with general guidance.
  • Track and document changes to functional and business specifications, and write clear procedures for permanent records and training.
  • Provide daily support for Epic Resolute.
  • Participate in projects and meetings involving Epic Resolute.
  • Ensure new installations integrate with the current application and data technical environment.
  • Recognize, communicate, and timely escalate concerns relevant to critical-path work or issue timelines.
  • Perform other duties as assigned.
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