About The Position

The Revenue Cycle Application Analyst III is a senior-level analyst responsible for developing in-depth knowledge of Epic Resolute and independently completing project tasks. The role leads or supports revenue cycle implementation work, including building system components, testing, documenting workflows and project information, implementation support, and maintenance of Epic Resolute software. The analyst independently interacts with clients, guides decision-making, and applies critical thinking and follow-through to develop solutions to identified issues. The role also provides daily support for Epic Resolute, supports application functionality and availability, and works with client management and technical teams to translate business needs into system solutions. The analyst may guide other application analysts or act as a project leader.

Requirements

  • Bachelor’s degree, preferably in Business Administration, Information Technology, Finance, or Healthcare, or an equivalent combination of education and pertinent experience in the healthcare field.
  • 3–4 or more years of experience in Epic Resolute.
  • Epic Resolute Professional Billing Certification and experience required.
  • Ability to understand billing workflows and business operational functions and objectives.
  • Ability to collect and transform business requirements into system functionality.
  • Experience identifying and specifying complex business requirements and processes.
  • Experience designing systems testing plans and supporting software applications.
  • Experience analyzing software problems and developing and implementing solutions.

Nice To Haves

  • Experience working in a healthcare organization with managed care, billing and accounts receivable, and/or reimbursement activity.
  • Experience working on medium- to large-sized systems projects in a technology-driven environment.
  • Charge Router certificate.

Responsibilities

  • Successfully achieve Epic Resolute certification as determined by the Epic Course Catalog.
  • Demonstrate understanding of billing workflows and business operational functions and objectives.
  • Work with client management to identify and specify complex business requirements and processes.
  • Collect and transform business requirements into system functionality.
  • Research and evaluate alternative solutions and recommend efficient, cost-effective system designs, considering existing systems, available technology, equipment capacity and limitations, operating time, and desired results.
  • Work with development, operations, technical support, and other IT areas throughout development and installation.
  • Design detailed systems testing plans to ensure an accurate and effective product.
  • Provide direction and guidance to other application analysts as needed.
  • Act as a project leader as needed.
  • Support software applications to ensure optimal utilization, functionality, and availability.
  • Analyze reasonably complex software problems and develop and implement solutions with general guidance.
  • Track and fully document changes to functional and business specifications; write detailed procedures for permanent records and training.
  • Provide daily support for Epic Resolute.
  • Participate in projects and meetings involving Epic Resolute.
  • Ensure new installations integrate with the current application and data technical environment.
  • Recognize, communicate, and timely escalate concerns relevant to critical paths or issue timelines.
  • Perform other duties as assigned.
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