UMH Sparrow Health System - REVENUE CYCLE ANALYST-OPTIMIZATION

Sparrow•Lansing, MI

8d•Onsite

About The Position

The Revenue Cycle Analyst partners with revenue cycle and clinical operations to optimize financial performance and maximize revenue opportunities. The role uses a holistic understanding of clinical and financial workflows to perform root cause analysis, identify process gaps, and drive workflow and technology-enabled improvements. The Analyst monitors performance, analyzes results, and provides actionable, data-driven insights to support revenue optimization, reduce avoidable write-offs, and improve operational efficiency across the Region. The Analyst leads and supports initiatives to reduce avoidable write-offs across UMH Sparrow and UMH West, works with payers and regional IT, and supports regional and systemwide initiatives. The role also serves as a senior analytical resource and escalation point, and mentors Analyst I and II staff in reporting standards, best practices, and analytical techniques. This is a full-time, day-shift position at Sparrow Hospital in Lansing, Michigan.

Requirements

Minimum 5 years of healthcare revenue cycle or finance experience.
Bachelor’s degree in Business, Healthcare Administration, Science, Economics, Finance, or a related field.
Strong verbal, written, and interpersonal communication skills.
Strong organization and time-management skills, with the ability to handle multiple priorities.
Strong critical-thinking, analytical, and problem-solving skills focused on process improvement.
Ability to work collaboratively in a team environment.
Advanced knowledge of clinical and revenue cycle operations and the ability to translate information between them.
Ability to lead meetings and projects, optimize systems, and drive organizational change.
Advanced knowledge of payer reimbursement and compliance guidelines.
Proficiency with Microsoft Office products, including Excel, Word, and PowerPoint.
Expert knowledge of Epic charging workflows, payer reimbursement, and regulatory compliance.
Advanced knowledge of Epic clinical and revenue applications, reports, and system capabilities.
Demonstrated ability to create SBARs, PowerPoint slides, and root cause analyses that include recommendations and outcomes.
Strong analytical skills, including demonstrated experience using Slicer Dicer and other reporting tools.
In-depth knowledge of hospital and professional billing processes, including payer behavior.
Desire to continuously learn and apply improvement methodologies and share successful innovations.

Nice To Haves

Coding certification.
Master’s degree in Business, Healthcare Administration, Science, Economics, Finance, or a related field.
Experience with Tableau dashboards.

Responsibilities

Conduct in-depth root cause analysis of revenue leakage, avoidable write-offs, and performance variation, and recommend actionable improvements.
Develop mitigation strategies, including workflow redesign, education, and technology-enabled solutions.
Lead and support initiatives to reduce avoidable write-offs across UMH Sparrow and UMH West.
Facilitate and lead stakeholder meetings, considering revenue, compliance, and operational impacts.
Partner with payers to address policy changes, claim processing issues, and systemic drivers of write-offs.
Educate clinical and operational teams on workflows, payer requirements, and process improvements.
Use technology, analytics tools, and software solutions to track performance, monitor progress, and support improvement initiatives.
Partner with Regional IT to design and implement Epic build changes, enhanced functionality, and optimized workflows.
Translate quantitative and qualitative data into actionable insights through written summaries, dashboards, and presentations for leadership.
Monitor trends, variances, and outliers to identify revenue risks, opportunities, and performance improvement areas.
Serve as a senior analytical resource and escalation point for complex reporting, metrics, and analytical questions.
Participate in regional and systemwide initiatives by providing analytical expertise and reporting support.
Mentor and support Analyst I and II staff in reporting standards, best practices, and analytical techniques.
Build and maintain regional partnerships with clinical, revenue cycle, IT, and payer stakeholders.