UMH Sparrow Health System - REVENUE CYCLE ANALYST-OPTIMIZATION

Sparrow•Lansing, MI

8d•Onsite

About The Position

The Revenue Cycle Analyst partners with revenue cycle and clinical operations to optimize financial performance and maximize revenue opportunities. The role applies a holistic understanding of clinical and financial workflows to perform root cause analysis, identify process gaps, and drive workflow and technology-enabled improvements. The Analyst proactively monitors performance, analyzes results, and provides actionable, data-driven insights to support revenue optimization, reduce avoidable write-offs, and improve operational efficiency across the Region. The position includes leading and supporting initiatives to reduce avoidable write-offs across UMH Sparrow and UMH West; developing mitigation strategies; partnering with payers and Regional IT; educating clinical and operational teams; and translating complex data into clear reports and presentations for leadership. The Analyst also serves as a senior analytical resource, supports regional and systemwide initiatives, and mentors Analyst I and II staff. The position is based in Lansing, Michigan, at Sparrow Hospital, and is a full-time day-shift role.

Requirements

At least 5 years of healthcare revenue cycle or finance experience.
Bachelor's degree in Business, Healthcare Administration, Science, Economics, Finance, or a related field.
Strong verbal, written, and interpersonal communication skills.
Strong organization and time-management skills, including the ability to manage multiple priorities.
Strong critical-thinking, analytical, and problem-solving skills focused on process improvement.
Ability to work collaboratively in a team environment.
Advanced knowledge of clinical operations and revenue cycle operations, with the ability to translate information.
Ability to lead meetings and projects, optimize systems, and drive organizational change.
Advanced knowledge of payer reimbursement and compliance guidelines.
Proficiency with Microsoft Office, including Excel, Word, and PowerPoint.
Expert knowledge of Epic charging workflows, payer reimbursement, and regulatory compliance.
Advanced knowledge of Epic clinical and revenue applications, reports, and system capabilities.
Demonstrated ability to create SBARs, PowerPoint slides, and root cause analyses that include recommendations and outcomes.
Strong analytical skills, including demonstrated experience using Slicer Dicer and other reporting tools.
In-depth knowledge of hospital and professional billing processes, including payer behavior.
Desire to continuously learn and apply improvement methodologies and spread successful innovation.

Nice To Haves

Coding certification.
Master's degree in Business, Healthcare Administration, Science, Economics, Finance, or a related field.
Experience with Tableau dashboards.

Responsibilities

Conduct root cause analysis of revenue leakage, avoidable write-offs, and performance variation; summarize findings and recommend improvements.
Develop mitigation strategies, including workflow redesign, education, and technology-enabled solutions.
Lead and support initiatives to reduce avoidable write-offs across UMH Sparrow and UMH West.
Facilitate and lead stakeholder meetings, considering revenue, compliance, and operational impacts.
Partner with payers to address policy changes, claim processing issues, and systemic drivers of write-offs.
Educate clinical and operational teams on workflows, payer requirements, and process improvements.
Use technology, analytics tools, and software to track performance, monitor progress, and support improvement initiatives.
Partner with Regional IT to design and implement Epic build changes, enhanced functionality, and optimized workflows.
Translate quantitative and qualitative data into actionable written summaries, dashboards, and presentations for leadership.
Monitor trends, variances, and outliers to identify revenue risks, opportunities, and performance improvement areas.
Serve as a senior analytical resource and escalation point for complex reporting, metrics, and analytical questions.
Provide analytical expertise and reporting support for regional and systemwide initiatives.
Mentor Analyst I and II staff in reporting standards, best practices, and analytical techniques.
Build and maintain partnerships with clinical, revenue cycle, IT, and payer stakeholders.