Retail Territory Manager (Travel)

Lakeshore Learning Materials • Dallas, TX

10d

About The Position

Lakeshore is seeking a hands-on multi-unit retail leader to lead a group of stores. The Retail Territory Manager builds and develops Store Manager teams, maintains brand and operating standards across locations, and delivers territory sales goals. The role involves frequent time in stores coaching leaders, solving problems, and ensuring a strong experience for teachers, parents, and children. The manager also travels regularly within the territory and works productively from remote locations.

Requirements

• Bachelor’s degree, or equivalent combination of education and experience.
• At least 5 years of multi-unit retail management experience.
• At least 5 years leading people, including managing other managers.
• Track record of developing talent, building bench strength, and planning for succession.
• Proven ability to hold a group of locations to consistent operating standards.
• Strong business sense, including the ability to interpret store reporting and identify execution issues behind results.
• Proficiency in Microsoft Office, including Word and Excel.
• Ability to travel regularly within the territory up to 75% each week and work productively from remote locations.

Nice To Haves

• 10+ years of multi-unit retail leadership, including managing managers.

Responsibilities

• Recruit, develop, and retain Store Managers; build a bench of future leaders and coach managers to develop their own teams.
• Set clear expectations for store leaders and manage performance through regular feedback, development plans, recognition, and corrective action.
• Lead planned store visits with clear agendas, documented follow-up, and verified closure of open items.
• Ensure stores meet Lakeshore’s brand and operating standards, including visual sets, inventory accuracy, shrink, safety, and compliance.
• Implement company sales programs and institutional outreach in every store on time, sustain them after launch, and report what worked and what needs to change.
• Plan labor and manage payroll and expenses ahead of promotions, holidays, and seasonal peaks without compromising the guest experience.
• Own the guest experience across the territory, coach teams to deliver customer-first service, and close the loop on guest feedback.

Benefits

• Competitive compensation based on skills and experience.
• Bonus eligible.
• Paid leave for new parents.
• Medical, dental, and vision coverage, including EPO, PPO, and HSA options.
• 401(k) retirement plan with company contribution.
• Flexible benefits.
• On-site preschool for employees’ children.
• On-site employee gym.
• Generous employee discount.
• Casual dress.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager