Retail Team Member - 1st Shift

Twice Daily•Bon Aqua, TN

About The Position

Twice Daily & White Bison is hiring a Retail Team Member to provide friendly guest service and contribute to food and beverage operations in a fast-paced convenience retail environment. Team Members are cross-trained and may perform duties across multiple roles during a shift, including cashier, host/hostess, food service or prep cook, and barista. The role focuses on delivering a positive guest experience, maintaining quality and safety standards, and keeping the store clean and welcoming. Training is provided, with ongoing development and opportunities for internal advancement. The stated first-shift schedule is 6 AM–2 PM. Weekend availability is preferred, and overtime is optional. Part-time and full-time schedules are available.

Requirements

  • Must be at least 18 years old.
  • Clear communication skills.
  • Able and willing to lift and stock inventory weighing up to 50 pounds.
  • Accountable, reliable, and punctual.
  • Team-first attitude and coachability.
  • Ability to stand for the entire shift.
  • Able to perform basic math functions.

Nice To Haves

  • Prior convenience-store, retail, food-service, or customer-service experience.
  • Bilingual ability.
  • Desire for personal and professional advancement.
  • Shift flexibility.
  • Weekend availability.

Responsibilities

  • Welcome guests, provide attentive service, and build positive relationships by responding to their needs.
  • Prepare, sell, and help guests find food while following quality, safety, sanitation, and efficiency standards.
  • Resolve guest and teammate issues, identify solutions, and communicate better ways of working.
  • Maintain a clean and pristine environment in guest areas, restrooms, kitchen areas, and around kitchen equipment; uphold brand standards.
  • Operate a cash register, collect payments, make accurate change, and maintain an accurate cash drawer.
  • Stock shelves and inventory, complete multiple store tasks, and support marketing promotions.
  • Personalize guest experiences, participate in the Made to Order program, and connect guests with the kitchen.
  • Provide food and drink samples and explain current offerings and promotions.
  • Guide guests to products, assist with orders on Made to Order kiosks, and enroll guests in loyalty programs.
  • Prepare food according to brand standards and recipes; support product rotation and inventory management.
  • Create handcrafted beverages using the provided brewing machinery and selected coffee beans.

Benefits

  • Weekly pay with a daily pay option.
  • Same-day start.
  • 401(k) matching.
  • Affordable healthcare insurance.
  • Paid training.
  • Paid time off for all.
  • Healthy meal perks.
  • Fuel and store discounts.
  • Part-time and full-time schedules.
  • Tuition reimbursement up to $2,500 per year.
  • Pet and life insurance programs.
  • Unlimited referral bonus program.
  • Internal preference for promotions.
  • Ongoing career development training.
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